Physical Therapy Technician

Jordan-Young Institute Orthopaedic Surgery & Sports Medicine; Virginia Beach (VA); Hybrid; USD 25,000 - 30,000; Full time

Job summary

Jordan-Young Institute Orthopaedic Surgery & Sports Medicine in Virginia Beach is seeking a Physical Therapy Technician for a hybrid outpatient role. You will aid therapists, manage scheduling, and perform administrative tasks to ensure a smooth patient flow and exceptional service.

The position requires CPR certification, strong communication, and a patient-focused approach. You will contribute to a cohesive team across two locations while upholding HIPAA compliance.

Qualifications

• Education: High School Diploma or equivalent.
• Experience: Healthcare, rehabilitation, or medical office preferred.
• Licensure/Certification: Current CPR Certification.

Responsibilities

• Monitor the clinic schedule and patient flow.
• Answer incoming calls and assist with appointments.
• Take payments and process patient check-in.
• Assist therapists with patient exercises and modalities.
• Prepare treatment areas and maintain equipment.
• Support two locations and provide coverage for time off.
• Maintain patient confidentiality per HIPAA.

Skills

Patient Care

Customer Service

Communication

Teamwork

Organization

Time Management

Attention to Detail

Education

High School Diploma or Equivalent

Job description

PHYSICAL THERAPY TECHNICIAN - HYBRID

The Physical Therapy Technician/Hybrid assists physical therapists with patient care activities, clinic operations, scheduling, and administrative support functions. This position helps ensure efficient patient flow, excellent customer service, and a positive patient experience while supporting the rehabilitation team.

ESSENTIAL FUNCTIONS

• Monitoring the schedule
• Answering incoming calls
• Making appointments
• Taking payments
• Checking patients in
• Scheduling pre and post operative therapy
• Maintaining treatment areas
• Helping Therapists facilitate patients including but not limited to
• Cleaning tables, equipment, and facilities
• Helping patients with exercises as directed by therapists
• Assist with setting patients up on modalities including heat and ice
• Prepare treatment areas and equipment
• Assist with ordering equipment and supplies for therapists
• Will act as a float to support our two current locations and to assist with coverage for pre-planned time-off or call-outs.
• Maintaining patient confidentiality; complying with HIPPA and compliance guidelines established by the practice
• All Jordan Young Institute Staff are cross-trained in various rolls in the clinic to provide a cohesive team approach

REQUIRED QUALIFICATIONS

Education: High School Diploma or equivalent.

Experience: Previous healthcare, rehabilitation, customer service, or medical office experience preferred.

Licensure/Certification:

• Current CPR Certification.

PREFERRED QUALIFICATIONS

• Experience in an outpatient physical therapy or rehabilitation setting.
• Knowledge of exercise techniques and rehabilitation principles.
• Interest in healthcare, physical therapy, or related fields.

CORE COMPETENCIES

• Patient Care
• Customer Service
• Communication
• Teamwork
• Organization
• Time Management
• Professionalism
• Attention to Detail

PHYSICAL REQUIREMENTS

• Frequent standing, walking, bending, lifting, and patient interaction.
• Ability to assist with patient mobility activities.
• Ability to lift up to 50 pounds occasionally.
• Ability to operate rehabilitation equipment safely.

WORK ENVIRONMENT

Outpatient physical therapy and rehabilitation environment.

DISCLAIMER

This job description describes the general nature and level of work performed. Jordan-Young Institute reserves the right to modify duties and responsibilities as needed. Employees may be required to perform other duties as assigned.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

Jordan-Young Institute is an Equal Opportunity Employer.