Physical Therapy Medical Receptionist - Part-Time

Gold Coast Physical The; West Palm Beach (FL); On-site; USD 20,664,000 - 27,552,000; Part time

Job summary

Gold Coast Physical Therapy is seeking a part-time Medical Receptionist for our Wellington and West Palm Beach locations. The role supports front-desk tasks, patient check-in, appointment scheduling, and coordination with billing.

The position requires accurate data entry in EMR, professional patient interaction, and adherence to screening and regulatory requirements.

Qualifications

• Greet and check in patients in a professional and friendly manner.
• Collect patient payments (copays, coinsurance, deductibles) at time of service.
• Enter and update patient demographics and insurance in EMR system.
• Schedule, confirm and manage patient appointments.
• Communicate effectively with clinical staff regarding scheduling and patient needs.
• Coordinate with insurance/billing departments to address patient account needs and resolve issues.

Responsibilities

• Greet and check in patients in a professional and friendly manner.
• Collect patient responsibility payments at time of service.
• Accurately enter and update patient demographic and insurance information in EMR system.
• Schedule, confirm and manage patient appointments.
• Communicate effectively with clinical staff regarding patient scheduling and needs.
• Work closely with insurance and billing departments at HQ to address patient account needs and resolve issues.

Education

Pursuing related education in health fields

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Physical Therapy Medical Receptionist - Part-Time

Part Time West Palm Beach, FL, US

Gold Coast Physical Therapy is hiring a part-time medical receptionist for our Wellington and West Palm Beach locations. Candidates pursuing education in physical therapy, medical assisting or health administration are encouraged to apply.

Key Responsibilities:

• Greet and check in patients in a professional and friendly manner
• Collect patient responsibility payments (copays, coinsurance, deductibles) at time of service
• Accurately enter and update patient demographic and insurance information in EMR system
• Schedule, confirm and manage patient appointments
• Communicate effectively with clinical staff regarding patient scheduling and needs
• Work closely with insurance and billing departments at HQ to address patient account needs and resolve issues

Schedule: Must be able to work within the hours of operation:

• Tuesday/Friday: 8:00 AM – 5:00 PM

Employment Requirements: All applicants must successfully complete a Level 2 background screening in accordance with Florida House Bill 531 (2025) and applicable state regulations. Candidates must meet all AHCA screening requirements prior to employment: https://info.flclearinghouse.com

Gold Coast Physical Therapy is Palm Beach County’s leading provider of physical therapy & rehabilitation services. We have centers in Jupiter to Boca Raton and continue to grow. We strive to be excellent in everything we do and seek team members who do the same.