Physical Therapy Aide Front & Back Office

HEALTH ATLAST WEST LA INC; Los Angeles (CA); On-site; USD 37,000 - 52,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Health insurance

Training & development

Job summary

Health Atlast West L.A. is seeking a reliable, professional Physical Therapy Aide to support both front-office operations and back-office patient care in a fast-paced, multi-specialty medical environment.

This hands-on role emphasizes attention to detail, accountability, and strong communication with patients and staff. The position involves assisting providers, helping patients with prescribed exercises, setting up treatment rooms, and maintaining clinic cleanliness.

Qualifications

• Experience as PT Aide, Rehab Aide, or Medical Assistant preferred.
• Able to work in both front and back office without silos.
• Strong communication and patient-interaction skills.
• Reliable, punctual, and able to multitask under pressure.
• Must follow clinical instructions precisely.

Responsibilities

• Check patients in and out accurately and efficiently.
• Assist with intake paperwork and ensure completion.
• Answer basic patient questions and route clinical questions appropriately.
• Maintain front desk flow and uphold professional patient experience standards.
• Assist providers during patient visits and with prescribed exercises under supervision.
• Prepare treatment rooms and ensure cleanliness between patients.
• Support laundry, linens, and overall clinic cleanliness.

Skills

Front/back office versatility

Strong communication

Attention to detail

Multitasking under pressure

Tools

EHR systems

Job description

Benefits

• Bonus based on performance


• Employee discounts


• Health insurance


• Training & development

Health Atlast West L.A. is seeking a reliable, professional Physical Therapy Aide to support both front-office operations and back-office patient care in a fast-paced, multi-specialty medical environment. This role is hands-on, patient-facing, and operationally critical. This is not a passive role - attention to detail, accountability, and strong communication are mandatory.

Core Responsibilities

Front Office Duties

• Check patients in and out accurately and efficiently


• Confirm appointments and perform reminder calls/texts


• Assist with intake paperwork and ensure completion


• Answer basic patient questions and route clinical questions appropriately


• Maintain front desk flow and uphold professional patient experience standards

Back Office / Clinical Support

• Assist providers during patient visits as directed


• Work with patients on prescribed exercises and modalities (under provider supervision)


• Escort patients, set up treatment rooms, and prepare equipment


• Ensure rooms are clean, stocked, and turned over between patients


• Assist with laundry, linens, and overall clinic cleanliness


• Maintain compliance with clinic protocols, safety standards, and workflows

Required Qualifications

• Prior experience as a PT Aide, Rehab Aide, or Medical Assistant preferred


• Comfortable working both front and back office - no silos


• Strong communication and patient-interaction skills


• Reliable, punctual, and able to multitask under pressure


• Able to follow clinical instructions precisely


• Professional demeanor with patients and staff


• Must live reasonably close to West Los Angeles (reliability matters)

Preferred (Not Required)

• Experience in a multi-specialty clinic (PT, Chiro, Medical, Acupuncture)


• Familiarity with EHR systems and medical office workflows


• Interest in healthcare, rehabilitation, or physical therapy career path

Work Environment

• Fast-paced, structured, performance-driven


• Team-based, high accountability


• Patient-centered, ethical, non-drug-focused care model

What This Role Is Not

• Not a desk-only job


• Not a \"clock-in, clock-out\" mentality


• Not suitable for someone uncomfortable with patient interaction or physical activity