Physical Therapy Aide Front & Back Office

HEALTH ATLAST WEST LA INC; Los Angeles (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Health insurance

Training & development

Job summary

A multi-specialty medical clinic in Los Angeles is seeking a reliable Physical Therapy Aide. The candidate will support both front-office operations and back-office patient care. Key responsibilities include checking patients in and out, assisting providers during visits, and maintaining professional patient interaction standards. Strong communication and multitasking skills are essential. The role is fast-paced and requires a reliable individual who is comfortable with patient interaction and physical activity.

Qualifications

• Prior experience as a PT Aide, Rehab Aide, or Medical Assistant preferred.
• Comfortable working both front and back office.
• Able to follow clinical instructions precisely.
• Reliable, punctual, and able to multitask under pressure.
• Must live reasonably close to West Los Angeles.

Responsibilities

• Check patients in and out accurately and efficiently.
• Assist providers during patient visits as directed.
• Maintain front desk flow and uphold professional patient experience standards.
• Answer basic patient questions and route clinical questions.
• Maintain front desk flow and uphold professional patient experience standards.
• Assist providers during patient visits and guide patients on prescribed exercises.
• Escort patients, prepare rooms, and ensure equipment readiness.

Skills

Reliable and punctual

Strong communication skills

Patient interaction skills

Ability to multitask

Tools

EHR systems

Job description

Benefits

• Bonus based on performance
• Employee discounts
• Health insurance
• Training & development

Health Atlast West L.A. is seeking a reliable, professional Physical Therapy Aide to support both front-office operations and back-office patient care in a fast-paced, multi-specialty medical environment. This role is hands‑on, patient‑facing, and operationally critical. This is not a passive role—attention to detail, accountability, and strong communication are mandatory.

Core Responsibilities

Front Office Duties

• Check patients in and out accurately and efficiently
• Confirm appointments and perform reminder calls/texts
• Assist with intake paperwork and ensure completion
• Answer basic patient questions and route clinical questions appropriately
• Maintain front desk flow and uphold professional patient experience standards

Back Office / Clinical Support

• Assist providers during patient visits as directed
• Work with patients on prescribed exercises and modalities (under provider supervision)
• Escort patients, set up treatment rooms, and prepare equipment
• Ensure rooms are clean, stocked, and turned over between patients
• Assist with laundry, linens, and overall clinic cleanliness
• Maintain compliance with clinic protocols, safety standards, and workflows

Required Qualifications

• Prior experience as a PT Aide, Rehab Aide, or Medical Assistant preferred
• Comfortable working both front and back office—no silos
• Strong communication and patient-interaction skills
• Reliable, punctual, and able to multitask under pressure
• Able to follow clinical instructions precisely
• Professional demeanor with patients and staff
• Must live reasonably close to West Los Angeles (reliability matters)

Preferred (Not Required)

• Experience in a multi-specialty clinic (PT, Chiro, Medical, Acupuncture)
• Familiarity with EHR systems and medical office workflows
• Interest in healthcare, rehabilitation, or physical therapy career path

Work Environment

• Fast-paced, structured, performance-driven
• Team-based, high accountability
• Patient-centered, ethical, non-drug-focused care model

What This Role Is Not

• Not a desk-only job
• Not a “clock‑in, clock‑out” mentality
• Not suitable for someone uncomfortable with patient interaction or physical activity

How to Apply

Qualified candidates should apply with a resume and brief explanation of:

• Relevant experience
• Availability
• Why they are a good fit for a multi-specialty healthcare setting