Physical Services Supervisor

Federated Mutual Insurance Company; Owatonna (MN); On-site; USD 64,000 - 78,000; Full time

Benefits offered by this job

Competitive compensation

Bonus programs

Health insurance

Pension and 401(k)

Job summary

Federated Insurance in Minnesota seeks a hands-on Physical Services Supervisor to lead custodial and maintenance teams, ensuring a safe, clean, and welcoming workplace for employees and guests.

You will set quality standards, mentor staff, manage vendors, and coordinate coverage while collaborating with department leaders to meet operational needs. The role requires hands-on supervision and a dedication to safety and service.

Qualifications

• High school diploma or GED required.
• Minimum of two years in custodial/maintenance roles.
• Minimum of two years supervisory or lead experience preferred.
• Valid driver's license and reliable transportation.
• Proficiency in Microsoft Office Suite.
• Knowledge of cleaning chemicals and their applications.
• Ability to operate hand and powered maintenance tools.
• Strong communication, teamwork and customer focus.

Responsibilities

• Supervise custodial and maintenance staff, including hiring and performance management.
• Coach, train and give feedback on quality and technical requirements.
• Develop and communicate internal cleaning and maintenance standards.
• Liaise with custodial and maintenance vendors.
• Order supplies and equipment.
• Plan coverage areas and coordinate coverage during absences.
• Build relationships with department leaders to identify needs.
• Prepare and present topics at leadership meetings.

Skills

Strong communication

Teamwork

Customer focus

Valid driver's license

Reliable transportation

Knowledge of cleaning chemicals

Ability to use hand and powered tools

Flexibility to travel occasionally

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Who is Federated Insurance?

At Federated Insurance, we do life-changing work, focused on our clients’ success. For our employees, we provide tremendous opportunities for growth. Over 95% of them believe our company has an outstanding future. We make lives better, and we’re looking for employees who want to make a difference in others’ lives, all while enhancing their own.

Federated’s culture is grounded in our Four Cornerstones: Equity, Integrity, Teamwork, and Respect. We strive to create a work environment that embodies our core principles and values. We value and respect individual differences, and we leverage those differences to achieve better results and outcomes for our clients, employees, and communities. Our top priority in recruitment and development of our next generation is to ensure we align ourselves with truly exceptional people who share these values.

What Will You Do?

As a Physical Services Supervisor, you will lead a team of custodial and maintenance professionals to ensure a clean, safe, and welcoming environment for employees and guests. You will serve as a technical resource, set quality standards, and build strong relationships across the organization to support every department’s needs.

Responsibilities

• Supervise Physical Services staff, including hiring, managing performance, and fostering positive employee relations
• Train, coach, and provide feedback on quality and technical job requirements
• Develop and communicate internal cleaning and maintenance standards
• Serve as the liaison for custodial and maintenance vendors
• Order supplies and equipment
• Plan coverage areas, assign project work, and coordinate coverage during employee absences
• Build relationships with leaders across departments to identify needs and highlight the team's contributions
• Prepare and present topics at Physical Services leadership and department meetings

Minimum Qualifications

• High school diploma or GED
• Minimum of two years of experience in custodial and/or maintenance roles
• Minimum of two years of supervisory or lead experience preferred
• Valid driver's license, acceptable driving record, and reliable transportation
• Basic proficiency in Microsoft Office Suite or related software
• Knowledge of cleaning chemicals, their applications, and related processes
• Ability to use hand and powered maintenance tools and equipment
• Strong communication, teamwork, and customer focus skills
• Ability to work indoors and outdoors, lift a minimum of 75 pounds, and push or pull items up to 500 pounds
• Flexibility to adjust schedule as needed, with occasional monthly or quarterly travel

The pay range is $63,800 - $78,000per year. Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information can be discussed with a member of the Recruiting team.

What We Offer

We offer a wide variety of ways to support you as a whole, both professionally and personally. Our commitment to your growth includes opportunities for internal mobility and career development paths, inspiring excellence in performance and ensuring your professional journey thrives. Additionally, we offer exceptional benefits to nurture your personal life. We understand the importance of health and financial security, offering encompassing competitive compensation, enticing bonus programs, cost-effective health insurance, and robust pension and 401(k) offerings. To encourage community engagement, we provide paid volunteer time and offer opportunities for gift matching. Discover more about Federated and our comprehensive benefits package: Federated Benefits You.

Employment Practices

All candidates must be legally authorized to work in the United States for any employer. Federated will not sponsor candidates for employment visa status, such as an H1-B visa. Federated does not interview or hire students or recent graduates with J-1 or F-1 visas or similar temporary work authorization.

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