Physical Security Technician

Boston College; Boston (MA); On-site; USD 54,000 - 68,000; Full time

Benefits offered by this job

Tuition remission for Employees

Tuition remission for spouse/children

Medical, Dental, Vision Insurance

Life Insurance

401k/403b retirement plans

Paid Holidays

Job summary

Boston College seeks a skilled Physical Security Technician to support and maintain the university's Public Safety technology and building security systems across campus. You will work on IP video, access control, alarms, and related infrastructure, ensuring 24x7 operations and strong customer service.

The role requires experience with security systems, network basics, and collaboration with the Public Safety Department.

Qualifications

• Strong technical abilities to troubleshoot, support, and maintain critical physical security equipment supporting a 24x7 operation.
• Five years of experience as an in-field technician with hands-on experience in PublicSafety Technology and Building Security Systems.
• Education:Bachelor's degree preferred.
• Higher education experience preferred.
• Strong problem-solving skills, organizational skills, and project planning skills.
• Strong troubleshooting skills for problem resolution.
• Ability to manage multiple tasks with shifting priorities.
• Excellent customer service skills; strong commitment to customer service.
• Excellent coordination, writing, and verbal communication skills.
• Ability to work effectively in a group and as a member of a project team.
• Knowledge of TCP/IP networking.
• Understanding and comfortable working with basic IP networks.
• Experience with Google Suite.
• Experience with Microsoft Excel, Word and other Microsoft Office applications.
• Ability to lift and carry 50 lbs.
• Ability to climb a ladder at least 15ft.
• Ability to travel across campus.
• Ability and experience using hand and power tools.
• Clean driving record required.
• Willingness and ability to support a diverse and inclusive environment.
• Certifications preferred but not required:
• Software House - CCURE 9000 Installer Certified
• Genetec Security Center Certified
• Proficiency in reading and understanding security floorplans, architectural, and network diagrams
• Lead experience preferred but not required
• Preferred Technology experience: Access Control and Alarm Management Systems including Card Readers, PanicAlarms, Intrusion Alarms, and Intercoms
• Video Security Systems (CCTV) including IP and Analog Security Cameras
• Basic Computer Networking and Telecommunications
• Software House - Access Control and Alarm Management Systems
• Inovonics - Panic Alarms
• DSC (Digital Security Controls) - Intrusion Alarm Systems
• 2N and AiPhone - Intercoms
• Genetec Security Center - Video Management Systems
• Axis Communications - Video Security Cameras

Responsibilities

• Support the technology needs of Boston College's Department of Public Safety and provide on-site support for physical security systems.
• Assist in supporting all Public Safety Technology across the University including MDT In-Vehicle Computers, LTE Trunk Routers, and radio systems.
• Support a 24x7 operation by troubleshooting, repairing, and installing Public Safety Technology and Building Security Systems.
• Collaborate with Public Safety staff and project teams to implement security infrastructure and improvements.
• Read and interpret security floorplans, architectural, and network diagrams to guide installations and maintenance.

Skills

Troubleshooting

Physical security

Communication skills

Customer service

Project coordination

TCP/IP networking

Google Suite

Microsoft Office

Physical fitness

Driving

Education

Bachelor's degree

Higher education experience

Tools

CCURE 9000

Genetec Security Center

Axis CCTV cameras

DSC Intrusion Alarm Systems

Intercoms (2N/AiPhone)

Inovonics Panic Alarms

Job description

Boston College Introduction

Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,654 full-time undergraduates and 5,072 graduate and professional students. Ranked 37 among national universities, Boston College has 923 full-time and 1,336 FTE faculty, 2,822 non-faculty employees, an operating budget of $1.4 billion, and an endowment in excess of $3.9 billion.

Job Description

The Physical Security Technician reports to the Manager, Integrated Security and Information Systems and directly supports the technology needs of Boston College's Department of Public Safety; and provides on-site support for all physical aspects of the Public Safety Technology and Building Security Systems across the University including IP Video Security Systems, Access Control Systems, and Panic Alarm and Intrusion Alarm Systems.

In addition to supporting Building Security Systems, the Physical Security Technician assists in supporting all physical aspects of the Public Safety Technology used by the Department of Public Safety. Public Safety Technology includes MDT In-Vehicle Computers, LTE Trunk Routers, 800mhz / 400mhz portable and base radios (excludes repeaters and their associated antennas), FirstNet ATT and EPTT, Siren System including auditable mass notification, Smart Campus technologies including License Plate Recognition, Blue Light Emergency Phones, Dynamic Alarm Mapping, AVL Mapping, and technologies within the Public Safety Primary Communications Center and Backup Communications Center.

Hiring Range: $39.47/hr to $49.35/hr. Pay rate commensurate with relevant experience.

Requirements

Required Qualifications:

Strong technical abilities to troubleshoot, support, and maintain critical physical security equipment supporting a 24x7 operation.

Five years of experience as an in-field technician withhands-on experience in the troubleshooting, repair, and installation of PublicSafety Technology and Building Security Systems.

Education:Bachelor's degree preferred.

Higher education experience preferred.

Strong problem-solving skills, organizational skills, andproject planning skills.

Strong troubleshooting skills for problem resolution.

Ability to work through problems and find solutions.

Ability to manage multiple tasks with shifting priorities.

Excellent customer service skills; strong commitment to customer service.

Excellent coordination, collaboration, writing, and verbal communicationskills.

Ability to work effectively in a group and as a member of a project team.

Knowledge of TCP/IP networking.

Understanding and comfortable working with basic IP networks.

Experience with Google Suite.

Experience with Microsoft Excel, Word and other Microsoft Office applications.

Ability to lift and carry 50 lbs.

Ability to climb a ladder at least 15ft.

Ability to travel across campus.

Ability and experience using hand and power tools.

Clean driving record required.

Possess a willingness and ability to support a diverse and inclusiveenvironment.

Certifications preferred but not required:

Software House - CCURE 9000 Installer Certified

Genetec Security Center Certified

Proficiency in reading and understanding security floorplans, architectural,and network diagrams

Lead experience preferred but not required

Preferred Technology experience:

Access Control and Alarm Management Systems including Card Readers, PanicAlarms, Intrusion Alarms, and Intercoms

Video Security Systems (CCTV) including IP and Analog Security Cameras

Basic Computer Networking and Telecommunications

Software House - Access Control and Alarm Management Systems

Inovonics - Panic Alarms

DSC (Digital Security Controls) - Intrusion Alarm Systems

2N and AiPhone - Intercoms

Genetec Security Center - Video Management Systems

Axis Communications - Video Security Cameras

Closing Statement

Boston College offers a broad and competitive range of benefits depending on your job classification eligibility:

• Tuition remission for Employees
• Tuition remission for Spouses and Children who meet eligibility requirements
• Generous Medical, Dental, and Vision Insurance
• Low-Cost Life Insurance
• Eligibility for both University-Funded 401k and Employer-Sponsored403bRetirement Plans
• Paid Holidays Annually
• Generous Sickand Vacation Pay
• Additional benefits can be found on https://www.bc.edu/employeehandbook

Boston College conducts pre-employment background checks as part of the hiring process.

Boston College is an Equal Opportunity Employer and does not discriminate on the basis of any legally protected category, including disability and protected veteran status. Boston College's Notice of Nondiscrimination can be viewed at https://www.bc.edu/nondiscrimination.