Physical Security Console Operator (Edgewood, NY)

broadridge; Edgewood (NY); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Bonus eligible

Job summary

Broadridge is seeking a Physical Security Console Operator for our New York City office. You will monitor CCTV and access control, issue IDs, and maintain security records. The role requires staying vigilant, communicating clearly with security teams, and performing site patrols to ensure safety.

There are multiple shifts, including weekends, with a 24/7 facility. On-site role with duties to travel as needed and overtime possibilities. Competitive hourly pay and benefits are offered.

Qualifications

• Clear and concise communication with Security and Facility personnel.
• Be vigilant and report any security issues or incidents.
• Basic filing and phone courtesy are required.
• Proficiency with MS Office suite is required, CPR certification preferred.

Responsibilities

• Overseeing the physical security of the site and protecting assets and personnel.
• Control and monitor personnel access to the facility.
• Monitor event alarms on access control and CCTV, issues with IDs/badges, and security logs.
• Respond to and resolve alarms at the console monitoring station.
• Conduct roving patrols and report issues or breaches in security policies.
• Inform the Security Management Team of all security matters and perform additional duties as directed.
• Occasional overtime may be required; shift changes based on coverage.

Skills

Clear communication

Vigilant

MS Office basics

Attention to security issues

Education

High School diploma or equivalent

Tools

MS Excel

MS Word

MS PowerPoint

Job description

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is growing! We are seeking a Physical Security Console Operator to join the dynamic team in our New York City office. In this role, you will be responsible for monitoring the following: the Closed-Circuit Television (CCTV) system, the access control system, security records, key control, ID/access badge issue, physical security of the site, equipment dispatch accountability, electronic inventory accountability, and safety inspections.

Do you have experience in physical security monitoring? Are you looking to become part of a team? If so, we'd love to hear from you!

There are multiple shift available during the week and on the weekend as this this a 24/7 facility. This is an on-site role that will be assigned to a Broadridge location where you will work 100% of the time.

Responsibilities:

• Overseeing the physical security of the site in regards to protection of assets and personnel
• Supervising and controlling personnel access into the facility
• Monitoring and reporting the following: event alarms triggered on the access control system and or Closed-Circuit Television (CCTV) system, ID/access badge issues, physical security of the site, and the historical log book
• Responding to, evaluating, and resolving any event alarms received at the console monitoring station
• Conducting roving patrol inspections of the Broadridge facilities, both external and internal, and notifying the proper Broadridge authority of any issues found, including procedural breaches in security policies
• Keeping theSecurity Management Teaminformed of all security matters and issues as they pertain to the site and performing additional duties as directed
• Must beable to work occasional overtime. Shift is subject to change based on coverage and department needs.
• Must be able to travel and perform other related duties and functions as assigned by management

Requirements:

• High School diploma or equivalent is required
• Ability to communicate in a clear and concise manner with other Security and Facility personnel, both verbally and in the written form
• Must be vigilant, reporting any security issues or incidents
• Knowledge of filing and phone courtesy is required
• Ability to use personal computer including, but not limited to, a basic level of the following: Typing, MS Excel, MS Word, and MS PowerPoint is required
• CPR certification preferred

The pay rate is $18.00 per hour, plus a shift differential (depending on the shift). Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.
Bonus Eligible.

Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

Use of AI in Hiring

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

US applicants: Click here to view the EEOC "Know Your Rights" poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to [e-mail].