Photo Services & Customer Experience Specialist

Walgreens; Lacey (WA); On-site; USD 24,000 - 28,000; Full time

Job summary

Walgreens Co. seeks a Photo Specialist to deliver a distinctive customer experience at the photo counter, including digital passport photos, FedEx, Western Union, and online order fulfillment.

You will own the photo department operations, manage inventory and supplies, process transactions accurately, support merchandising, and collaborate with teammates to maintain a clean, safe, and customer-focused store environment while contributing to sales goals.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Ability to work flexible schedule including evenings and weekends.
• Prefer six months of experience in retail.
• Prefer prior Walgreens experience.

Responsibilities

• Provide courteous, accurate, and efficient service at the photo department.
• Recommend photo products and cross-sell to meet customer needs.
• Process transactions including purchases, returns, refunds, exchanges, and rain checks.
• Manage photo department inventory and supplies.
• Fulfill photo, online, and web pickup orders.
• Support service offerings like FedEx and Western Union.
• Maintain clean, safe, and well-merchandised photo area.
• Collaborate with team and cover shifts as needed.

Skills

Customer service

English proficiency

Job description

Walgreens Co. seeks a Photo Specialist to deliver a distinctive customer experience at the photo counter, including digital passport photos, FedEx, Western Union, and online order fulfillment.

You will own the photo department operations, manage inventory and supplies, process transactions accurately, support merchandising, and collaborate with teammates to maintain a clean, safe, and customer-focused store environment while contributing to sales goals.