Photo Services & Customer Experience Specialist

Walgreens; Billings (MT); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens Co. is seeking a Photo Specialist to deliver a distinctive customer experience, including expert photo services, digital passport photos, and support for FedEx and Western Union transactions.

You will own the photo department's inventory and readiness, promoting products and assisting at checkout to meet customer needs and drive sales. The role involves maintaining equipment, supporting online orders, and collaborating with the team to keep the department clean, safe, and merchandised.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.

Responsibilities

• Engages customers at the photo counter with warmth, identifying needs to provide personalized products and services.
• Maintains inventory, organization, and readiness of the photo department, monitoring supplies and ensuring product availability.
• Processes transactions accurately, including purchases, returns, refunds, exchanges, and rain checks, with proper cash handling.
• Supports merchandising, cleanup, and the operation of store systems to ensure a safe, clean, and customer-focused environment.

Skills

Fluent English

Retail exp 6m

Job description

Walgreens Co. is seeking a Photo Specialist to deliver a distinctive customer experience, including expert photo services, digital passport photos, and support for FedEx and Western Union transactions.

You will own the photo department's inventory and readiness, promoting products and assisting at checkout to meet customer needs and drive sales. The role involves maintaining equipment, supporting online orders, and collaborating with the team to keep the department clean, safe, and merchandised.