Photo Services & Customer Experience Specialist

Walgreens Co.; Chicago (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens Co. is seeking a Photo Specialist to deliver expert photo services, handle digital passport photos, and support customer service transactions, including FedEx, Western Union, and online orders.

You will own the photo department inventory and ensure product availability while promoting photo products and services. Collaboration with team members is essential to maintain a customer-focused environment and achieve store goals.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.

Responsibilities

• Assist customers at the photo counter with warmth and personalized service.
• Maintain photo department inventory, supplies, and merchandising standards.
• Process transactions accurately, including purchases, returns, refunds, exchanges, and cash handling.
• Support FedEx, Western Union, and online order fulfillment services.
• Keep the photo department clean, safe, and well-merchandised, and assist with station maintenance.

Skills

English fluency

Customer service

Job description

Walgreens Co. is seeking a Photo Specialist to deliver expert photo services, handle digital passport photos, and support customer service transactions, including FedEx, Western Union, and online orders.

You will own the photo department inventory and ensure product availability while promoting photo products and services. Collaboration with team members is essential to maintain a customer-focused environment and achieve store goals.