Photo Services & Customer Experience Specialist

Walgreens; El Cerrito (CA); On-site; USD 25,000 - 28,000; Part time

Job summary

Walgreens is seeking a Photo Department Team Member to deliver expert photo services, assist with digital passport photos, and support customer service transactions. You will own the photo department’s inventory, maintain shelving and supplies, and ensure product availability to meet customer demand.

Responsibilities include assisting customers at checkout, promoting photo products, processing transactions, and supporting FedEx and Western Union services while maintaining a clean, safe store

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule including evenings and weekends.
• Prefer six months of experience in a retail environment.

Responsibilities

• Engage customers at the photo counter with warmth and identify needs to provide personalized products and services.
• Model and reinforce service best practices to deliver a distinctive customer experience.
• Deliver courteous, accurate, and efficient service in the photo department and promote photo products.
• Owns inventory, supplies, organization, and operational readiness of the photo department.
• Process and fulfill photo, online, and web pickup orders with accuracy and timeliness.
• Provide customer support for services including FedEx and Western Union while complying with policies.
• Maintain a clean, organized, safe, and well-merchandised photo department.
• Collaborate with team members and train others to ensure coverage during shifts.
• Follow company policies and asset protection standards to ensure a safe environment.

Skills

Customer service

Cash handling

English fluency

Retail experience

Job description

Walgreens is seeking a Photo Department Team Member to deliver expert photo services, assist with digital passport photos, and support customer service transactions. You will own the photo department’s inventory, maintain shelving and supplies, and ensure product availability to meet customer demand.

Responsibilities include assisting customers at checkout, promoting photo products, processing transactions, and supporting FedEx and Western Union services while maintaining a clean, safe store