Photo Services & Customer Experience Pro - Flexible Hours

Walgreens; Clarkston (MI); On-site; USD 21,000 - 26,000; Part time

Job summary

Walgreens is seeking a Photo Specialist to deliver a distinctive customer experience through expert photo services, digital passport photos, and support for transactions at the checkout. You will own the photo department's inventory and readiness, ensure product availability, and promote photo products and services.

You will engage customers at the photo counter with warmth, process transactions accurately, and support merchandising while maintaining a clean, safe, customer‑focused environment.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment.

Responsibilities

• Engages customers and patients at the photo counter with warmth and purpose by greeting them, proactively offering assistance, and identifying needs to provide personalized products and services.
• Takes ownership of customer concerns, resolving issues and answering questions to ensure a positive and seamless experience.
• Delivers courteous, friendly, accurate, and efficient service in the photo department, including digital passport photo services and promotion of photo products and services.
• Recommends products, services, upgrades, and companion items to meet customer needs and drive sales opportunities.
• Processes customer transactions accurately, including purchases, returns, refunds, exchanges, and rain checks, while adhering to cash handling procedures.
• Maintains the photo department inventory, supplies, organization and readiness, monitoring inventory levels and ensuring product availability.
• Supports merchandising execution through display maintenance, promotional and seasonal setups, inventory activities, and resets.

Skills

Fluent English

Job description

Walgreens is seeking a Photo Specialist to deliver a distinctive customer experience through expert photo services, digital passport photos, and support for transactions at the checkout. You will own the photo department's inventory and readiness, ensure product availability, and promote photo products and services.

You will engage customers at the photo counter with warmth, process transactions accurately, and support merchandising while maintaining a clean, safe, customer‑focused environment.