Photo Experience Specialist | Flexible Schedule

Walgreens; Newtown (CT); On-site; USD 23,000 - 26,000; Full time

Job summary

Walgreens is seeking a Photo Specialist to deliver expert photo services, digital passport photos, and support for customer service transactions at the photo counter in our Newtown location. You will own the photo department operations, keep inventory in check, and promote photo products to meet customer needs.

You will engage customers with warmth, process transactions accurately, and support other store teams in merchandising and service delivery while ensuring a clean, safe, and

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Engages customers and patients at the photo counter with warmth and purpose by greeting them, proactively offering assistance, and identifying needs to provide personalized products and services.
• Models and reinforces customer-obsessed behaviors to deliver a distinctive and delightful customer experience across the team.
• Delivers courteous, friendly, accurate, and efficient service in the photo department, including digital passport photo services and promotion of photo products and services.
• Recommends products, services, upgrades, and companion items to meet customer needs and drive sales opportunities.
• Processes customer transactions accurately, including purchases, returns, refunds, exchanges, and rain checks, while adhering to cash handling procedures.
• Owns the inventory, supplies, organization, and operational readiness of the photo department by monitoring inventory levels and maintaining records.
• Processes and fulfills photo, online, and web pickup orders, ensuring accuracy and timeliness.
• Provides customer support for services such as FedEx and Western Union, ensuring compliance with policies.
• Maintains photo equipment and uses store systems to support daily operations and troubleshoot issues.

Skills

Fluent English

Flexibility

Job description

Walgreens is seeking a Photo Specialist to deliver expert photo services, digital passport photos, and support for customer service transactions at the photo counter in our Newtown location. You will own the photo department operations, keep inventory in check, and promote photo products to meet customer needs.

You will engage customers with warmth, process transactions accurately, and support other store teams in merchandising and service delivery while ensuring a clean, safe, and