Photo Experience Specialist

Walgreens; Steamboat Springs (CO); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens is seeking a Photo Specialist to deliver a distinctive customer experience at the photo counter, including digital passport photos, checkout support, and impulse sales of photo products.

You will manage inventory, handle transactions accurately, support FedEx/Western Union services, maintain a clean, safe, and well-merchandised department, and help train teammates while working a flexible schedule including evenings and weekends.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekends.

Responsibilities

• Engages customers and patients at the photo counter with warmth and purpose, greeting them and identifying needs to provide personalized products and services.
• Models and reinforces customer-obsessed behaviors and service best practices to deliver a distinctive customer experience.
• Delivers courteous, friendly, accurate, and efficient service in the photo department, including digital passport photo services and promotion of photo products.
• Recommends products, services, upgrades, and companion items to meet customer needs and drive sales opportunities.
• Processes customer transactions accurately, including purchases, returns, refunds, exchanges, and rain checks, with proper cash handling.
• Owns the inventory, supplies, organization, and readiness of the photo department, monitoring levels and maintaining records.
• Processes and fulfills photo, online, and web pickup orders with timeliness for a seamless experience.
• Provides customer support for services such as FedEx and Western Union while complying with policies.
• Maintains photo equipment and store systems to support daily operations and troubleshoot issues.

Skills

Retail experience

Walgreens experience

Customer service

Flexible schedule

Job description

Walgreens is seeking a Photo Specialist to deliver a distinctive customer experience at the photo counter, including digital passport photos, checkout support, and impulse sales of photo products.

You will manage inventory, handle transactions accurately, support FedEx/Western Union services, maintain a clean, safe, and well-merchandised department, and help train teammates while working a flexible schedule including evenings and weekends.