Photo Specialist - Flexible Hours & Customer Experience

Walgreens; Ashburn (VA); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens is seeking a Photo Specialist to deliver expert photo services, digital passport photos, and support for customer service transactions at the photo counter. You will own the photo department’s inventory, maintain supplies, and ensure product availability to meet customer needs while contributing to merchandising and store goals.

The role emphasizes delivering a friendly customer experience, processing transactions accurately, and supporting services such as FedEx and Western Union in a

Qualifications

• Fluent in reading, writing, and speaking English (except Puerto Rico).
• Willingness to work a flexible schedule, including evenings and weekends.

Responsibilities

• Delivers courteous, friendly, accurate, and efficient service in the photo department, including digital passport photo services and promotion of photo products and services.
• Processes customer transactions accurately, including purchases, returns, refunds, exchanges, and rain checks, while adhering to cash handling procedures.
• Owns the inventory, supplies, organization, and operational readiness of the photo department by monitoring inventory levels and ensuring product availability.
• Provides customer support for services including FedEx, Western Union, and other auxiliary services, while ensuring compliance with policies.
• Maintains a clean, organized, safe, and well-merchandised photo department and supports merchandising and cross-training.
• Collaborates with team members to maintain a positive environment and support store objectives.

Skills

Fluent English

Job description

Walgreens is seeking a Photo Specialist to deliver expert photo services, digital passport photos, and support for customer service transactions at the photo counter. You will own the photo department’s inventory, maintain supplies, and ensure product availability to meet customer needs while contributing to merchandising and store goals.

The role emphasizes delivering a friendly customer experience, processing transactions accurately, and supporting services such as FedEx and Western Union in a