Phone Receptionist

Kendall Ford Inc; Meridian (ID); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid Time Off

401(k) with company contributions

Family purchase plan

Job summary

Kendall Auto Group in Meridian, Idaho is seeking a Receptionist to join our Client Care team. This on-site role in a fast-paced environment involves answering inbound calls and directing inquiries—no sales or cold calls.

Our benefits include medical, dental, vision and life insurance, Paid Time Off, a 401(k) plan with company contributions, a family purchase plan, and more. The position begins at $16.00 per hour with a rotating Saturday shift possible.

Qualifications

• Have a positive attitude.
• Have proficient verbal and written communication skills.
• Be comfortable using a computer and multi-line phone system.
• Be comfortable multitasking and working in a fast-paced environment.
• Able to politely and accurately determine clients' needs.
• Be confident, driven and excited to grow and succeed.

Responsibilities

• Deliver unrivaled customer service with each client interaction.
• Determine customer needs by asking questions and directing to the appropriate department.
• Communicate with customers and co-workers via phone and email.

Skills

Communication

Multitasking

Computer & phone systems

Customer service mindset

Positive attitude

Needs assessment

Job description

Description

Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in the Treasure Valley. We are looking for Receptionists to join our Client Care team. At Kendall, our Customer Care Center is a fast-paced environment serving clients and Kendall dealerships throughout the Pacific Northwest.

Kendall Auto Group offers competitive wages and positive work-life balance. This position involves answering inbound calls only and does not involve sales or cold calling. This is not a remote position and requires on-site work in Meridian, Idaho.

Our newly remodeled work area includes electric adjustable sitting/standing desks, personal lockers, a spacious breakroom, large training room and a lounge.

Duties for this position include:

• Delivering unrivaled customer service with each client interaction
• Determining customer needs by asking appropriate questions and directing customers to the appropriate department
• Communicating with customers and co-workers via phone and email

Working conditions are in a call center environment, spending up to the full work shift working on PC display screens and with telephone systems. Standing and/or walking for short distances throughout the work shift may occur.

Our purpose at Kendall is simple: To positively impact people’s lives by delivering an exceptional automotive experience through our highly motivated, knowledgeable, and caring team of professionals.

As an employer, we pledge to listen to and respect your needs. We believe that doing the right thing is more than selling and servicing vehicles—our progressive attitude means being exceptional stewards of the communities we operate in. It means going above and beyond every day to create remarkable moments that show appreciation for our customers as well as fellow employees. We offer eligible employees medical, dental, vision and life insurance, Paid Time Off, a 401(k) plan with company contributions, an entire family purchase plan and much more! If you are looking for a rewarding career, we would like to meet you and start something great!

This position begins at $16.00 hourly. The required schedule may include a rotating Saturday shift. Join Kendall Auto Group and START SOMETHING GREAT!

Requirements

• Have a positive attitude
• Have proficient verbal and written communication skills
• Be comfortable using a computer and multi-line phone system
• Be comfortable multitasking and working in a fast-paced environmentBe able to politely and accurately determine clients needs
• Be confident, driven and excited to grow and succeed