Phone Receptionist

Pacific Cataract & Laser Institute; Kennewick (WA); On-site; USD 27,000 - 30,000; Part time

Benefits offered by this job

Profit Sharing

401(k) Plan with company match

Section 125 FSA

Medical/Dental/Vision

Job summary

Pacific Cataract & Laser Institute in Kennewick, WA is seeking a part-time front desk support position. The role works 3/4 time with hours Monday-Thursday and Friday morning, focusing on delivering an outstanding patient experience.

The successful candidate will bring general office skills, strong communication, and a team-oriented attitude, with the ability to multitask and maintain confidentiality in a busy clinic environment.

Qualifications

• General office skills and basic phone etiquette.
• Good written and verbal communication ability.
• Ability to maintain confidentiality and work with a team.

Responsibilities

• Support front office team to enhance patient experience.
• Assist in daily front desk duties and patient flow.
• Coordinate with office staff to meet clinic needs.

Skills

Office skills

Telephone handling

Typing

Computer basics

Communication skills

Teamwork

Attention to detail

Organizational skills

Multitasking

Confidentiality

Job description

Job Details: Job Location: Kennewick PCLI - Kennewick, WA 99336, Salary Range: $19.72 - $21.81 Hourly, Travel Percentage: None, OBJECTIVE

In a positive and cheerful manner, support and work alongside the front office team members to assist in providing an outstanding patient experience.

REPORTS TO

Site Manager

STATUS

3/4 time (30-39 hours per week)

SCHEDULE

Monday-Thursday 8:00 a.m.-5:00 p.m., Friday 8:00 a.m. to 1:00 p.m. However, work hours for this position vary based on location, patient schedules and clinic needs.

REQUIRED SKILLS

• General office skills; telephone, filing, typing
• Basic working computer knowledge
• Good communication skills, written and verbal
• Pleasant, cooperative, caring attitude
• Good listening skills
• The ability to work with a team to set and to achieve common goals
• Attention to detail
• Excellent organizational skills
• Multitasking and prioritizing
• Ability to maintain confidentiality

PHYSICAL ABILITIES

• Able to sit for an extended period of time
• Reach and stoop to file levels
• Answer telephone
• Acute hearing
• Lift up to 50 pounds
• Use keyboard

BENEFITS

• Profit Sharing
• 401(k) Plan with generous 50% company match
• Section 125 Flexible Spending Account (FSA)
• Medical/Dental/Vision
• Paid Holidays
• Personal Time Off
• Group Life Insurance Policy
• Voluntary Term Life
• LifeBalance Employee Assistance Program
• Bereavement Leave
• Eligible for free refractive surgery

*Driving record and background check required upon offer for employment*

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