Patient Experience Associate: Front Desk & Phone

PCLI; Kennewick (WA); On-site; USD 27,000 - 30,000; Full time

Benefits offered by this job

Profit Sharing

401(k) Plan with 50% company match

Section 125 Flexible Spending Account

Medical/Dental/Vision

Paid Holidays

Personal Time Off

Group Life Insurance Policy

Voluntary Term Life

LifeBalance Employee Assistance Prog.

Bereavement Leave

Refractive surgery

Job summary

PCLI in Kennewick, WA is seeking a friendly Phone Receptionist to support the front office and help deliver an outstanding patient experience. The role is 30-39 hours per week, with schedule Monday-Thursday 8:00 a.m.-5:00 p.m., Friday 8:00 a.m.

to 1:00 p.m., and hours may vary by location and patient needs. Key requirements include general office skills, telephone handling, filing and typing, plus strong communication, listening, teamwork and confidentiality.

Qualifications

• General office skills; telephone, filing, typing
• Basic working computer knowledge
• Good communication skills, written and verbal
• Pleasant, cooperative, caring attitude
• Good listening skills
• Ability to work with a team to set and achieve goals
• Attention to detail
• Excellent organizational skills
• Multitasking and prioritizing
• Ability to maintain confidentiality

Skills

Telephone handling

Written and verbal communication

Listening

Teamwork

Attention to detail

Organizational skills

Multitasking

Confidentiality

Basic computer knowledge

Filing

Typing

Pleasant attitude

Job description

PCLI in Kennewick, WA is seeking a friendly Phone Receptionist to support the front office and help deliver an outstanding patient experience. The role is 30-39 hours per week, with schedule Monday-Thursday 8:00 a.m.-5:00 p.m., Friday 8:00 a.m.

to 1:00 p.m., and hours may vary by location and patient needs. Key requirements include general office skills, telephone handling, filing and typing, plus strong communication, listening, teamwork and confidentiality.