Phone Parts Sales Representative

Rush Enterprises Inc.; Fontana (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan with company matching

Employee stock purchase program

Ongoing training and development

Job summary

Rush Enterprises Inc. is hiring a Parts Sales Representative in Fontana, California. The role involves selling parts, fielding customer calls, and managing orders. Key qualifications include a high school diploma and two years of experience in parts sales. The position offers a base pay of $25.35 per hour, plus uncapped commissions, with expected earnings between $70,000 to $90,000 annually. Rush Enterprises values integrity and provides excellent healthcare and retirement benefits.

Qualifications

• Two years' parts counter or parts phone room experience or equivalent.
• Proficiency in researching parts in multiple OEM systems preferred.

Responsibilities

• Solicit customers and promote parts marketing activities.
• Determine availability of parts to serve customer demands.
• Field incoming calls from customers and salespeople.
• Set up orders for shipment or pick-up.
• Keep records of all orders and special requests.
• Communicate with warehouse personnel for order delivery.
• Participate in maintaining a lost sales tracking program.

Skills

Customer service skills

Parts research in OEM systems

Communication skills

Education

High school diploma or GED

Job description

The Parts Sales Representative sells parts to customers within an assigned territory through orders received on the phone or otherwise as determined by the manager.

Rush Truck Centers opens the door to the world of opportunity. We are the largest network of commercial vehicle dealerships across the US representing truck and bus manufacturers. Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer a rewarding career as a leader in the transportation industry. Grow with us as we continue to expand our network of locations and services.

Responsibilities

• Solicit customers calling into the location, and assigned accounts, by phone to promote various parts marketing activities.
• Determine the availability of parts to best serve customer demands and coordinate the logistics of orders.
• Field incoming calls from outside customers and department salespeople.
• Set up orders for daily shipment, delivery, or pick-up at appropriate location.
• Make sure all external and internal requests for parts are billed on a parts ticket.
• Keep orderly records of all orders and special order parts.
• Communicate with assigned warehouse personnel to facilitate the speedy delivery of orders to customers.
• Participate in maintaining a lost sales tracking program.

Benefits

• We offer an exceptional Total Rewards package with outstanding healthcare benefits, a robust 401(k) plan with company matching, and an employee stock purchase program to help you build long-term financial security. Additionally, we provide performance-based incentives and opportunities for professional growth through ongoing training and development. All of this is within a culture that values and rewards excellence, a positive attitude, and integrity, ensuring you thrive personally and professionally.

Basic Qualifications

• High school diploma or general education degree (GED).
• Two years’ parts counter or parts phone room experience; or equivalent combination of education and experience.
• Proficiency in researching parts in multiple OEM systems preferred.

Base Pay

USD $25.35 per hour (guaranteed draw against commission).

Commissions

Uncapped monthly commissions based on gross profit.

OTE

Expected On-Target Earnings for 2026: $70,000 to $90,000+.

Exemption Status

This position is exempt from overtime under California Wage Order 4.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Minimum Pay Rate: USD $70,000.00/Yr.

Maximum Pay Rate: USD $90,000.00/Yr.