Parts Sales Representative -Phone

Rush Enterprises, Inc; Joliet (IL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with company matching

Employee stock purchase program

Performance-based incentives

Ongoing training and development

Job summary

Rush Enterprises, Inc is seeking a Parts Sales Representative in Joliet, Illinois. This role involves selling parts through customer interactions and promoting various marketing activities. Ideal candidates will have parts counter experience and strong customer service skills.

We offer a comprehensive Total Rewards package, including healthcare benefits, a 401(k) plan, employee stock purchase programs, and performance-based incentives, fostering professional growth within a supportive environment.

Qualifications

• Requires a high school diploma or GED.
• Two years’ experience in parts counter or equivalent.
• Proficiency in researching parts in OEM systems preferred.

Responsibilities

• Solicit customers by phone to promote parts marketing activities.
• Determine parts availability and coordinate logistics.
• Field incoming calls from customers and salespeople.
• Set up orders for shipment, delivery, or pick-up.
• Ensure all requests for parts are billed correctly.
• Maintain orderly records of orders and special parts.
• Communicate with warehouse personnel to expedite deliveries.
• Maintain a lost sales tracking program.

Skills

Parts counter experience

Customer service skills

Proficiency in researching parts

Education

High school diploma or GED

Job description

The Parts Sales Representative sells parts to customers within an assigned territory through orders received on the phone or otherwise as determined by the manager.

Rush Truck Centers opens the door to the world of opportunity. We are the largest network of commercial vehicle dealerships across the US representing truck and bus manufacturers. Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer a rewarding career as a leader in the transportation industry. Grow with us as we continue to expand our network of locations and services.

Responsibilities

• Solicit customers calling into the location, and assigned accounts, by phone to promote various parts marketing activities.
• Determine the availability of parts to best serve customer demands and coordinate the logistics of orders.
• Field incoming calls from outside customers and department salespeople.
• Set up orders for daily shipment, delivery, or pick-up at appropriate location.
• Make sure all external and internal requests for parts are billed on a parts ticket.
• Keep orderly records of all orders and special order parts.
• Communicate with assigned warehouse personnel to facilitate the speedy delivery of orders to customers.
• Participate in maintaining a lost sales tracking program.

Benefits

• We offer an exceptional Total Rewards package with outstanding healthcare benefits, a robust 401(k) plan with company matching, and an employee stock purchase program to help you build long-term financial security. Additionally, we provide performance-based incentives and opportunities for professional growth through ongoing training and development. All of this is within a culture that values and rewards excellence, a positive attitude, and integrity, ensuring you thrive personally and professionally.

Basic Qualifications

• High school diploma or general education degree (GED).
• Two years’ parts counter or parts phone room experience; or equivalent combination of education and experience.
• Proficiency in researching parts in multiple OEM systems preferred.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.

Minimum Pay Rate: USD $60,000.00/Yr.
Maximum Pay Rate: USD $90,000.00/Yr.