Parts Sales Representative

Rush Enterprises, Inc; Ashland (VA); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with company matching

Employee stock purchase plan

Job summary

Rush Truck Centers in Ashland, VA is seeking a Parts Sales Representative - Front Counter. You will sell parts to customers over the counter, via phone, or through the shop, and ensure SAP entries and order processing are handled promptly.

The role emphasizes accurate records, customer service, and participation in CSI and dealership marketing activities, with a competitive total rewards package and solid growth opportunities.

Qualifications

• High school diploma or GED.
• Six months’ experience in over-the-counter sales, preferably in a dealership or service setting environment.
• Familiarity with accounting and inventory tracking software.

Responsibilities

• Sell parts to external and account customers over the counter, through the shop, or on the phone.
• Ensure all parts movements are performed in SAP in a timely manner.
• Keep repair orders updated in Service Link.
• Initiate all retail orders possible in Parts link.
• Document all sales per Rush policies, including signatures and information on checks and credit card slips.
• Issue credit for parts returned, ensuring the original invoice or its number is available for verification.
• Handle core returns per procedure.
• Complete all customer and vendor returns per procedure.
• Maintain orderly records of all repair orders, invoices, insurance estimates, and special order parts.
• Set up orders for daily shipment, delivery, or pick‑up.
• Solicit assigned accounts by phone.
• Participate in Dealership CSI and marketing activities.

Skills

Over-the-counter sales

Accounting software familiarity

Education

High school diploma or GED

Job description

Parts Sales Representative - Front Counter

Rush Truck Centers opens the door to the world of opportunity. We are the largest network of commercial vehicle dealerships across the US representing truck and bus manufacturers, including Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer a rewarding career as a leader in the transportation industry and invite you to grow with us as we expand our network of locations and services.

Responsibilities

• Sell parts to external and account customers, over the counter, through the shop, or on the phone.
• Ensure all parts movements are performed in SAP in a timely manner.
• Keep repair orders updated in Service Link.
• Initiate all retail orders possible in Parts link.
• Document all sales per Rush policies, including signatures and information on checks and credit card slips.
• Issue credit for parts returned, ensuring the original invoice or its number is available for verification.
• Handle core returns per procedure.
• Complete all customer and vendor returns per procedure.
• Maintain orderly records of all repair orders, invoices, insurance estimates, and special order parts.
• Set up orders for daily shipment, delivery, or pick‑up.
• Solicit assigned accounts by phone.
• Participate in Dealership CSI and marketing activities.

Benefits

• Exceptional Total Rewards package with outstanding healthcare benefits, a robust 401(k) plan with company matching, and an employee stock purchase program to build long‑term financial security.
• Performance‑based incentives and opportunities for professional growth through ongoing training and development in a culture that values excellence, a positive attitude, and integrity.

Qualifications

• High school diploma or GED.
• Six months’ experience in over‑the‑counter sales, preferably in a dealership or service setting environment.
• Familiarity with accounting and inventory tracking software.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Minimum Pay Rate: USD $55,000.00/Yr. Maximum Pay Rate: USD $70,000.00/Yr.