Phone-Based Training & Customer Support Specialist

Applied Concepts; Florida; On-site; USD 12,000 - 15,000; Full time

Benefits offered by this job

Paid Training

Educational Reimbursement Program

401(k) program with company match

Paid Vacation, Personal and Holiday time

Job summary

Applied Concepts is looking for Customer Service Representatives to provide training to Automotive Sales Executives across North America. The role emphasizes not just customer service but training delivered entirely via phone, focusing on personal and financial growth for clients.

Candidates must have at least a high school diploma and exceptional communication skills. The position is full-time, with a focus on steady work hours and numerous benefits including medical insurance, gym memberships, and paid vacation.

Qualifications

• Exceptional customer service skillset.
• Strong desire to impact customers positively.
• Conversational, patient, calm, and confident demeanor.

Responsibilities

• Train clients over the phone using provided scripts.
• Positively impact clients daily through interactions.

Skills

Customer service skills

Clear speaking voice

Strong listening skills

Positive attitude

Education

High School Diploma or GED

Job description

Applied Concepts is looking for Customer Service Representatives to provide training to Automotive Sales Executives across North America. The role emphasizes not just customer service but training delivered entirely via phone, focusing on personal and financial growth for clients.

Candidates must have at least a high school diploma and exceptional communication skills. The position is full-time, with a focus on steady work hours and numerous benefits including medical insurance, gym memberships, and paid vacation.