Phone-Based Patient Care Advocate (Oregon Tech License)

Insight Global (United States); Portland (OR); Sur place; USD 42 000 - 60 000; Plein temps

Résumé du poste

Insight Global is seeking a Pharmacy Technician in Portland, OR to support patients through a high-volume mix of inbound and outbound calls. You will assist with prescription refills, onboarding new patients, schedule medication deliveries, and perform basic insurance verification, all while documenting interactions accurately.

Ideal candidates hold an active Oregon Pharmacy Technician license, excel in clear communication, and thrive in a fast-paced, detail-oriented environment.

Qualifications

• Active Oregon Pharmacy Technician License.
• Empathetic, exceptional customer service.
• Comfort in a high-volume, fast-paced environment with strong communication.
• Quick learner who manages multiple systems and detailed processes.
• Team-oriented in a smaller, tight-knit group.
• Clear, professional communication.
• Patient-first mindset.

Responsabilités

• Handle prescription refills and patient onboarding by phone.
• Schedule medication deliveries and verify insurance basics.
• Communicate with providers and document interactions accurately.

Connaissances

Empathetic customer service

Clear communication

Patient-focused

Team-oriented

Phone skills

Formation

Active Oregon Pharmacy Technician License

Description du poste

Insight Global is seeking a Pharmacy Technician in Portland, OR to support patients through a high-volume mix of inbound and outbound calls. You will assist with prescription refills, onboarding new patients, schedule medication deliveries, and perform basic insurance verification, all while documenting interactions accurately.

Ideal candidates hold an active Oregon Pharmacy Technician license, excel in clear communication, and thrive in a fast-paced, detail-oriented environment.