Patient care Advocate - Pharmacy Technician

Insight Global (United States); Portland (OR); Sur place; USD 42 000 - 60 000; Plein temps

Résumé du poste

Insight Global is seeking a Pharmacy Technician in Portland, OR to support patients through a high-volume mix of inbound and outbound calls. You will assist with prescription refills, onboarding new patients, schedule medication deliveries, and perform basic insurance verification, all while documenting interactions accurately.

Ideal candidates hold an active Oregon Pharmacy Technician license, excel in clear communication, and thrive in a fast-paced, detail-oriented environment.

Qualifications

• Active Oregon Pharmacy Technician License.
• Empathetic, exceptional customer service.
• Comfort in a high-volume, fast-paced environment with strong communication.
• Quick learner who manages multiple systems and detailed processes.
• Team-oriented in a smaller, tight-knit group.
• Clear, professional communication.
• Patient-first mindset.

Responsabilités

• Handle prescription refills and patient onboarding by phone.
• Schedule medication deliveries and verify insurance basics.
• Communicate with providers and document interactions accurately.

Connaissances

Empathetic customer service

Clear communication

Patient-focused

Team-oriented

Phone skills

Formation

Active Oregon Pharmacy Technician License

Description du poste

Job Description

You’ll spend your day supporting patients through a high volume of inbound and outbound calls, helping with prescription refills, onboarding new patients, scheduling medication deliveries, completing basic insurance verification, communicating with providers, and accurately documenting every interaction. This is a phone‑heavy, detail‑oriented role on a small, supportive team where strong customer service, clear communication, and accuracy are essential. Candidates don’t need prior pharmacy experience but must hold an active Oregon Pharmacy Technician license and be comfortable with desk‑based work, learning quickly, and engaging with patients over the phone

Skills and Requirements

• Active Oregon Pharmacy Technician License
• Those who provide empathetic, exceptional customer service
• Comfort in a high-volume, fast-paced environmentStrong communicators who are patient-focused and comfortable on the phone
• Quick learners who manage multiple systems and detailed processes
• Team-oriented individuals who enjoy a smaller, tight‑knitted group
• Clear, professional communication
• Patient-first mindset

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].