Phone-Based Domestic Violence Advocate - Crisis Support

Behavioral Health Network, Inc (BHN); Ware (MA); On-site; USD 32,000 - 34,000; Part time

Benefits offered by this job

Purpose-Driven Work

Professional Growth

Team Culture

Stability & Opportunity

Comprehensive Benefits

Great Place to Work

Job summary

Behavioral Health Network, Inc (BHN) seeks a Domestic Violence Advocate – Phone Based to support survivors in Western Massachusetts. The role involves crisis intervention via phone, safety planning, and referrals to community services within BHN’s Domestic Violence Services program.

Ideal applicants will have a High School Diploma or GED (Bachelor's preferred), MA driver’s license, and at least 1 year of related experience, with willingness to work per diem coverage including evenings/weekends.

Qualifications

• Minimum High School Diploma or GED; Bachelor's degree preferred.
• At least 1 year in human services, mental health, or case management.
• Experience with survivors of domestic or sexual violence preferred.
• Valid MA driver's license and access to a car if needed.

Responsibilities

• Provide victim support and crisis intervention via phone.
• Offer safety planning and risk assessments.
• Conduct referrals to community services for survivors.
• Educate on dynamics of abuse.
• Respond to domestic violence incidents as needed.
• Maintain confidentiality and professional boundaries.

Skills

Crisis Intervention

Victim Support

Case Management

Communication Skills

Driving License

Education

High School Diploma/GED

Bachelor's degree in related field

Job description

Behavioral Health Network, Inc (BHN) seeks a Domestic Violence Advocate – Phone Based to support survivors in Western Massachusetts. The role involves crisis intervention via phone, safety planning, and referrals to community services within BHN’s Domestic Violence Services program.

Ideal applicants will have a High School Diploma or GED (Bachelor's preferred), MA driver’s license, and at least 1 year of related experience, with willingness to work per diem coverage including evenings/weekends.