Phone Auditor

EXL Service; United States; Remote; USD 40,000 - 60,000; Full time

Job summary

EXL Service is seeking a Phone Auditor to conduct remote audits for Property & Casualty insurance policies. The ideal candidate will have relevant experience in insurance or accounting, possess strong customer service skills, and be well-organized. This role allows for remote work and offers a full benefits package for full-time employees.

Benefits

Full Benefit package

Vacation and paid holidays

Extensive paid training

Qualifications

• Experience in Insurance, Accounting/Bookkeeping, or Payroll.
• Self-starter, able to work with minimal supervision.

Responsibilities

• Complete audits remotely for Property & Casualty insurance policies.
• Work directly with policyholders over the phone to obtain necessary information.

Skills

Customer Service

Organization

Time Management

Education

Associates or Bachelor’s Degree in Accounting, Finance, Business or Bookkeeping

Job description

EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 55,000 employees spanning six continents. For more information, visit http://www.exlservice.com.

The Company:
EXL Premium Audit, a leader in the field, can complete all levels of premium audits on all auditable exposure types. We train our 450+ highly skilled professionals worldwide utilizing our industry-leading training platform and curriculum.

Responsibilities:

The Phone Auditor will complete audits remotely for Property & Casualty insurance policies including Worker’s Compensation and General Liability. This role requires working directly with the policyholder or their contact, over the phone, to obtain payroll and other accounting record information, along with information to properly evaluate and apply correct classifications and exposure amounts for these policies.

All assignments are provided by a manager through our state of the art Web-based production system.

Please apply if you meet these qualifications:

Have Insurance, Accounting/Bookkeeping, Payroll or other related work experience

Have an associates or bachelor’s degree with a concentration in Accounting, Finance, Business or Bookkeeping

Experience working directly with the public, preferably on the phones

Self-starter and able to work with minimal supervision

Well organized

Willing to work from home office.

Great customer service skills and the ability to communicate both written and orally

Strong organization and time management skills

What we offer:

Full Benefit package (full-time employee only) including vacation and paid holidays

Extensive paid training

Compensation consists of a base hourly rate with additional production incentives

#1Industry: Insurance (P&C)
#2Team: Operations Management

EEO/Minorities/Females/Vets/Disabilities

To view our total rewards offered click here —> https://www.exlservice.com/us-careers-and-benefits
Base Salary Range Disclaimer: The base salary range represents the low and high end of the EXL base salary range for this position. Actual salaries will vary depending on factors including but not limited to: location and experience. The base salary range listed is just one component of EXL's total compensation package for employees.Other rewards may includebonuses, as well as a Paid Time Off policy, and many region specific benefits. Please also note that the data shared through the job application will be stored and processed by EXL in accordance with the EXL Privacy Policy.
Application & Interview Impersonation Warning – Purposely impersonating another individual when applying and / or participating in an interview in order to obtain employment with EXL Service Holdings, Inc. (the “Company”) for yourself or for the other individual is a crime. We have implemented measures to deter and to uncover such unlawful conduct. If the Company identifies such fraudulent conduct, it will result in, as applicable, the application being rejected, an offer (if made) being rescinded, or termination of employment as well as possible legal action against the impersonator(s).

EXL may use artificial intelligence to create insights on how your candidate information matches the requirements of the job for which you applied. While AI may be used in the recruiting process, all final decisions in the recruiting and hiring process will be taken by the recruiting and hiring teams after considering a candidate’s full profile. As a candidate, you can choose to opt out of this artificial intelligence screening process. Your decision to opt out will not negatively impact your opportunity for employment with EXL.