Phlebotomy Training Lead — Multi-Site Coach

Labcorp; Itasca (IL); On-site; USD 55,000 - 88,000; Full time

Job summary

Labcorp seeks a Training Supervisor (Phlebotomy) to lead training and operational excellence across multiple Patient Service Centers in the North Central Division (IL, WI, MI, NW Indiana). You will supervise Training Coordinators and Site Coordinators, oversee onboarding, and optimize staffing and patient flow. The role requires phlebotomy certification and 3+ years’ phlebotomy experience; 1+ year leadership preferred.

Travel required; hours vary. Pay range $55,000–$87,500 annually.

Qualifications

• High school diploma or equivalent.
• 3+ years of phlebotomy experience across age groups.
• Phlebotomy certification from an accredited agency.

Responsibilities

• Supervise a team of Training Coordinators and Site Coordinators across Patient Service Centers and/or client locations.
• Oversee onboarding and training programs to ensure competency in phlebotomy procedures, systems, and company policies.
• Coordinate and optimize staffing schedules to ensure appropriate coverage and efficient patient flow.
• Monitor productivity, training completion, and performance metrics; report and address any deviations.
• Partner with Site Coordinators to manage patient flow, wait times, and operational efficiency.
• Develop, implement, and update training materials and programs to support quality and service goals.
• Provide coaching, performance feedback, and development support to team members.
• Assist with hiring, training, and onboarding of new employees.
• Partner with Human Resources regarding employee relations issues and performance management.
• Serve as a resource for procedural, compliance, and technical questions.
• Address and resolve patient, client, and staff concerns in a timely and professional manner.
• Communicate effectively with internal and external stakeholders including patients, client staff, leadership, and support teams.
• Support new site openings and operational initiatives as needed.
• Perform phlebotomy, specimen collection, and processing when necessary.
• Travel to additional sites as needed.

Skills

Phlebotomy

Leadership

Customer service

Communication

Time management

Travel willingness

Driver's license

Education

High school diploma or equivalent

Phlebotomy certification

Job description

Labcorp seeks a Training Supervisor (Phlebotomy) to lead training and operational excellence across multiple Patient Service Centers in the North Central Division (IL, WI, MI, NW Indiana). You will supervise Training Coordinators and Site Coordinators, oversee onboarding, and optimize staffing and patient flow. The role requires phlebotomy certification and 3+ years’ phlebotomy experience; 1+ year leadership preferred.

Travel required; hours vary. Pay range $55,000–$87,500 annually.