Phlebotomy Training Supervisor

Labcorp; Itasca (IL); On-site; USD 55,000 - 88,000; Full time

Job summary

Labcorp seeks a Training Supervisor (Phlebotomy) to lead training and operational excellence across multiple Patient Service Centers in the North Central Division (IL, WI, MI, NW Indiana). You will supervise Training Coordinators and Site Coordinators, oversee onboarding, and optimize staffing and patient flow. The role requires phlebotomy certification and 3+ years’ phlebotomy experience; 1+ year leadership preferred.

Travel required; hours vary. Pay range $55,000–$87,500 annually.

Qualifications

• High school diploma or equivalent.
• 3+ years of phlebotomy experience across age groups.
• Phlebotomy certification from an accredited agency.

Responsibilities

• Supervise a team of Training Coordinators and Site Coordinators across Patient Service Centers and/or client locations.
• Oversee onboarding and training programs to ensure competency in phlebotomy procedures, systems, and company policies.
• Coordinate and optimize staffing schedules to ensure appropriate coverage and efficient patient flow.
• Monitor productivity, training completion, and performance metrics; report and address any deviations.
• Partner with Site Coordinators to manage patient flow, wait times, and operational efficiency.
• Develop, implement, and update training materials and programs to support quality and service goals.
• Provide coaching, performance feedback, and development support to team members.
• Assist with hiring, training, and onboarding of new employees.
• Partner with Human Resources regarding employee relations issues and performance management.
• Serve as a resource for procedural, compliance, and technical questions.
• Address and resolve patient, client, and staff concerns in a timely and professional manner.
• Communicate effectively with internal and external stakeholders including patients, client staff, leadership, and support teams.
• Support new site openings and operational initiatives as needed.
• Perform phlebotomy, specimen collection, and processing when necessary.
• Travel to additional sites as needed.

Skills

Phlebotomy

Leadership

Customer service

Communication

Time management

Travel willingness

Driver's license

Education

High school diploma or equivalent

Phlebotomy certification

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Labcorp is seeking a Training Supervisor (Phlebotomy) to join our team.

Work Location:

Will be required to travel within the North Central Division- Illinois, Wisconsin, Michigan and NW Indiana.

Work Schedule:

Monday – Friday, hours may vary; additional days and hours may be required

Job Responsibilities

• Supervise a team of Training Coordinators and Site Coordinators across Patient Service Centers and/or client locations
• Oversee onboarding and training programs to ensure competency in phlebotomy procedures, systems, and company policies
• Coordinate and optimize staffing schedules to ensure appropriate coverage and efficient patient flow
• Monitor productivity, training completion, and performance metrics; report and address any deviations
• Partner with Site Coordinators to manage patient flow, wait times, and operational efficiency
• Develop, implement, and update training materials and programs to support quality and service goals
• Provide coaching, performance feedback, and development support to team members
• Assist with hiring, training, and onboarding of new employees
• Partner with Human Resources regarding employee relations issues and performance management
• Serve as a resource for procedural, compliance, and technical questions
• Address and resolve patient, client, and staff concerns in a timely and professional manner
• Communicate effectively with internal and external stakeholders including patients, client staff, leadership, and support teams
• Support new site openings and operational initiatives as needed
• Perform phlebotomy, specimen collection, and processing when necessary
• Travel to additional sites as needed

Minimum Qualifications

• High school diploma or equivalent
• 3 years or more of phlebotomy experience drawing patients of all ages

Preferred Qualifications

• 1 year or more of leadership or supervisory experience
• 3 years or more of phlebotomy training experience

Additional Job Standards

• Phlebotomy certification from an accredited agency
• Strong knowledge of phlebotomy techniques, specimen handling, and compliance requirements
• Proven track record of delivering exceptional customer service
• Strong communication skills; both written and verbal
• Ability to lead, coach, and develop team members
• Ability to work independently or in a team environment
• Comfortable working under minimal supervision
• Strong organizational and time management skills
• Reliable transportation and clean driving record if applicable
• Flexibility to travel and work overtime as needed
• Able to pass a standardized color blindness test
• Must be at least 21 years of age with a valid driver’s license and clean driving record

In this role, you will lead training and operational excellence across multiple sites while developing team members and supporting high-quality patient care.

• Pay Range: $55,000- $87,500 per year

All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data

Phlebotomist’s may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics

Benefits

Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, pleaseclick here.

If you are passionate about training, leadership, and delivering an exceptional patient experience, we invite you to join Labcorp as a Training Supervisor.

Labcorp Is Proud To Be An Equal Opportunity Employer

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

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