Phlebotomy Technician – Inpatient & Outpatient Lab

Trinity Health MI; Livonia (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Trinity Health Livonia is seeking a full-time phlebotomist to perform venipuncture, specimen collection, and pre-analytic tasks in both inpatient and outpatient settings. You will collect samples, verify demographics and insurance information, and enter data in EPIC while maintaining high standards of patient care.

The role requires effective communication, adherence to policies, and the ability to multitask in a busy lab environment. Travel to other phlebotomy sites may be requested as needed.

Qualifications

• High school diploma or equivalent required.
• Previous phlebotomy experience preferred or related experience.
• Completion of phlebotomy, medical assistant or patient care technician training preferred.

Responsibilities

• Performs successful sample collection on outpatient and inpatients to include venipuncture blood draw, capillary puncture, infant heel sticks, and urine collection utilizing proper patient identification and customer service skills.
• Obtains patient demographic and insurance information from a patient or patient advocate. Performs data entry through the electronic medical record system which may include insurance verification, issuing ABN and utilize automated systems to obtain and process insurance information.
• Acts as a representative of the department, communicating with patients and physician offices. Responds to inquiries in a courteous and helpful manner following departmental policies and procedures.
• Uses good judgment to decide when to contact a Medical Laboratory Scientist, Manager, or a Pathologist, as necessary.
• Knowledge of reference sources for patient preparation and specimen collection and handling requirements to be able to assist other health care professionals.
• May utilize a glucometer or perform waived urine testing prior to administration of glucola.
• Must be able to work with minimal supervision. May be requested to travel to other phlebotomy service centers (PSC).
• Completes specimen handling and processing including centrifugation of vacutainer and aliquoting/pouring over of specimens. Aliquots and adjusts pH of 24-hour urine specimens as required by location.
• Maintains minimum supply levels and maintains cleanliness of workstation and of the section. Provides input on policies and procedures. Assists in training new employees and students.
• Reviews and completes assigned continuing education documents. This includes annual mandatory education and laboratory procedures review and acknowledgment.
• Performs and documents routine quality control of equipment (centrifuge, refrigerator temperatures) as required by location.
• Maintains good rapport and cooperative relationships. Approaches conflict in a constructive manner. Helps to identify problems, offer solutions, and participate in their resolution.

Skills

Phlebotomy

Customer service

Data entry

Education

High school diploma or equivalent

Job description

Trinity Health Livonia is seeking a full-time phlebotomist to perform venipuncture, specimen collection, and pre-analytic tasks in both inpatient and outpatient settings. You will collect samples, verify demographics and insurance information, and enter data in EPIC while maintaining high standards of patient care.

The role requires effective communication, adherence to policies, and the ability to multitask in a busy lab environment. Travel to other phlebotomy sites may be requested as needed.