Phlebotomy Technician - ED Observation Unit

Novant Health; Charlotte (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Full benefits

Growth opportunities

Supportive team culture

Job summary

Novant Health in Charlotte, NC is seeking a Phlebotomy Technician II to greet patients, collect blood samples, and ensure accurate labeling and handling of specimens. You will work a full-time night shift (7pm–7:30am, Monday–Thursday) in the Lab Phlebotomy department and ED Observation.

The role emphasizes a calm, patient-focused approach, accurate specimen handling, and strict adherence to safety and infection control protocols.

Qualifications

• High School Diploma or GED required.
• Phlebotomy certification or ability to earn within 6 months.
• Knowledge of medical terminology and safe handling of specimens.

Responsibilities

• Greet patients and collect blood samples with care and confidence.
• Label and handle specimens to ensure top-notch accuracy.
• Keep workspaces clean and organized.
• Deliver a positive experience—even when patients are nervous.
• Follow safety and infection control procedures like a pro.

Skills

Calm presence

Good communication

Medical terminology

Independent work

Education

High School Diploma or GED

Tools

Phlebotomy program completion

Job description

What We Offer

Location: Charlotte, NC | Presbyterian Medical Center

Department: Lab Phlebotomy | ED Observation

Shift: Full-Time | 7pm - 7:30am | Monday - Thursday

Be the smile before the needle

Are you a people person with a steady hand and a heart for healthcare? Join Novant Health as a Phlebotomy Technician II and be the friendly face patients trust to kickstart their care. Every tube you collect helps unlock answers—and that’s a big deal.

What we're looking for

• High school diploma or GED
• 1 year of inpatient phlebotomy experience, required
• Phlebotomy certification (or ability to earn it within 6 months)
• A calm presence, good communication, and a love for helping people

Why You'll Love It Here

At Novant Health, you're part of a mission—not just a shift. We offer:

• Competitive pay & full benefits
• Supportive coworkers and managers
• Opportunities to grow in the lab and beyond
• A culture that truly cares—about patients and YOU

At Novant Health, one of our core values is Belonging. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.

What You'll Do

• Greet patients and collect blood samples with care and confidence
• Label and handle specimens to ensure top-notch accuracy
• Keep workspaces clean and organized
• Deliver a positive experience—even when patients are nervous
• Follow safety and infection control procedures like a pro

What We're Looking For

• Education: High School Diploma or GED, required.
• Experience: 1 year One year of relevant phlebotomy experience, preferred. Completion of an accredited phlebotomy program, preferred.
• Licensure/Certification: Phlebotomy Certification – ASCP, NHA, ASPT, AMT or a national accrediting agency approved by Laboratory Senior Leadership (Phlebotomy/Medical Laboratory Assistant certification must be obtained within 12 months of hire. Failure to do so will result in termination of employment.)
• Additional Skills (required): Knowledge of current medical terminology to perform full range of laboratory tasks. Knowledge of medical terminology to communicate with medical staff regarding laboratory procedures and results. Skill in anticipating and reacting calmly to emergency situations. Skill in developing and maintaining department quality assurance. Skill in establishing and maintaining effective working relationships with patients, medical staff, hospital staff and the public. Ability to follow written protocols. Ability to work independently. Ability to communicate clearly.

Why Choose Novant Health

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.