Phlebotomy Team Lead: Quality & Operations

Cone Health Medical Group; Greensboro (NC); On-site; USD 65,000 - 85,000; Full time

Job summary

Cone Health Medical Group in Greensboro, NC seeks a Supervisor Phlebotomy to oversee collection and processing of blood specimens, ensure accurate patient identification, and maintain timely documentation in hospital systems.

Responsibilities include staffing, competency assessments, quality standards compliance, coaching staff, and coordinating training and accreditation readiness; ideal candidates have at least 5 years experience in phlebotomy and hold a current phlebotomy licensure and BLS.

Qualifications

• Must have strong leadership and staffing skills.
• Experience coordinating phlebotomy operations and staff.
• Familiarity with hospital documentation systems.

Responsibilities

• Oversee staffing and scheduling for blood collection operations.
• Supervise collection of high-quality specimens and ensure accurate patient identification.
• Ensure compliance with labeling accuracy to prevent transfusion/diagnostic errors.
• Maintain supplies and organize phlebotomy workflow.
• Conduct annual competency evaluations and staff appraisals; provide coaching and corrective action.
• Coordinate training and student instruction; support accreditation readiness.
• Address patient satisfaction issues related to phlebotomy services; drive improvement plans.

Skills

Staff management

Quality oversight

Coordination

Education

High School diploma

Bachelor's degree

Job description

Cone Health Medical Group in Greensboro, NC seeks a Supervisor Phlebotomy to oversee collection and processing of blood specimens, ensure accurate patient identification, and maintain timely documentation in hospital systems.

Responsibilities include staffing, competency assessments, quality standards compliance, coaching staff, and coordinating training and accreditation readiness; ideal candidates have at least 5 years experience in phlebotomy and hold a current phlebotomy licensure and BLS.