Phlebotomy Lead

Cone Health Medical Group; Burlington (NC); On-site; USD 52,000 - 76,000; Full time

Job summary

Cone Health Medical Group is seeking a Phlebotomy Lead in Burlington, NC to oversee phlebotomy services and ensure efficient operations and accurate specimen collection. You will develop SOPs, mentor staff, and collaborate with laboratory personnel to uphold patient care quality.

The role focuses on coordinating blood draw services, training staff to adhere to best practices, and driving quality improvements while maintaining regulatory compliance and safety standards.

Qualifications

• High School diploma or equivalent is required.
• 2 years of clinical experience in a high complexity laboratory.
• Current phlebotomy certification from ASCP, ASPT, or NHA.

Responsibilities

• Coordinates and schedules blood drawing services to optimize staffing and workflow.
• Trains and mentors phlebotomy staff to ensure best practices and patient safety.
• Develops and maintains SOPs for phlebotomy processes.
• Implements quality improvement initiatives and analyzes performance metrics.
• Manages phlebotomy supply inventory and collaborates with the lab team.

Skills

Phlebotomy

Staff training

Quality improvement

Regulatory compliance

Education

High School diploma or equivalent

Phlebotomy certification (ASCP/ASPT/NHA)

Job description

United States, North Carolina, Burlington

Sep 22, 2026

The Phlebotomy Lead oversees and coordinates the phlebotomy services, ensuring efficient operations, accurate blood specimen collection, and timely delivery of results. Working under general supervision, this role is responsible for developing standard operating procedures for blood drawing processes, and training and mentoring staff. The Phlebotomy Lead plays a critical role in maintaining high-quality patient care and supporting the healthcare team by effectively managing phlebotomy staff, implementing best practices, and fostering a culture of excellence in phlebotomy services.

Essential Job Function

• Coordinates and schedules blood drawing services, ensuring appropriate staffing and efficient workflow to optimize resource allocation and ensure a smooth patient experience.
• Trains and mentors phlebotomy staff to ensure adherence to best practices and regulatory guidelines, thus promoting quality and accuracy of phlebotomy services and patient safety.
• Develops and maintains standard operating procedures (SOPs) for phlebotomy processes to ensure consistency, adherence to best practices, and reliable patient care.
• Implements and oversees quality improvement initiatives for phlebotomy services, including analyzing performance metrics, identifying areas for improvement, and implementing corrective actions to enhance the overall effectiveness and efficiency of phlebotomy services.
• Monitors and maintains inventory of phlebotomy supplies, ensuring availability and appropriate storage to ensure uninterrupted blood drawing services and support an efficient workflow.
• Collaborates with laboratory personnel and other healthcare professionals to resolve issues, improve processes, and enhance the overall quality of phlebotomy services.
• Performs other duties as assigned.

Education

• Required: High School diploma or equivalent

Experience

• Required: 2 years clinical experience in a high complexity laboratory

Licensure/Certification/Listing

• Required:BLS (CPR)-American Red Cross or AHA Healthcare Provider Current Phlebotomy certification from one of the following approved agencies: ASCP (American Society for Clinical Pathology) ORASPT (American Society of Phlebotomy Technicians) OR NHA (National Healthcareer Association). Certification as a Clinical Laboratory Assistant or Medical Laboratory Assistant by ASCP or AMT is acceptable.Current Licensed Advanced EMT/ParamedicOr Certified MT/MLT (ASCP, AMT)

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