Phlebotomy Supervisor: Lead Lab Operations (Reno)

QUEST DIAGNOSTICS INC; Reno (NV); On-site; USD 82,600 - 105,000; Full time

Benefits offered by this job

Medical insurance

Dental & vision insurance

401(k) plan with company match

Job summary

Quest Diagnostics Inc. in Reno, NV is seeking a Phlebotomy Supervisor to oversee mobile, in-office and patient service center phlebotomy operations. The role requires supervisory experience and a strong background in phlebotomy within healthcare settings.

The supervisor will implement SOPs, ensure licensure compliance, manage staff schedules and budgets, and lead process improvements across facilities while maintaining safety and quality standards.

Qualifications

• Minimum two years prior supervisory experience or demonstrated leadership experience.
• Minimum five years’ experience in phlebotomy, laboratory or other healthcare environments.

Responsibilities

• Responsible for daily operations of all assigned facilities, PSCs, mobile and in-office phlebotomy.
• Implements SOPs for phlebotomy services in accordance with Quest Diagnostics guidelines.
• Where applicable, ensures all Federal, State & local licensure requirements are met, working with the QA and Medical Director's offices.
• Oversees safety, maintenance, and cleanliness of facilities (including upgrades, repairs, etc.)
• Prepares month-end reports.
• May perform training and onboarding of new Clients.
• Investigates/resolves and responds to customer complaints appropriately and effectively.

Skills

Leadership

Phlebotomy

Communication

Organization

Education

Bachelor's Degree in Healthcare Administration or related field

High School Diploma or Equivalent

Job description

Quest Diagnostics Inc. in Reno, NV is seeking a Phlebotomy Supervisor to oversee mobile, in-office and patient service center phlebotomy operations. The role requires supervisory experience and a strong background in phlebotomy within healthcare settings.

The supervisor will implement SOPs, ensure licensure compliance, manage staff schedules and budgets, and lead process improvements across facilities while maintaining safety and quality standards.