Phlebotomy Supervisor: Lead 25+ Team & Patient Care

Labcorp; Montgomery (AL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

STD/LTD

401(k)

Paid Time Off / Flexible Time Off

Job summary

Labcorp in Montgomery, AL seeks a Phlebotomy Supervisor to lead a team of 25+ phlebotomists across Patient Service Centers and physician offices. The role focuses on patient flow, productivity, scheduling, and service quality.

You will partner with HR on employee relations, hire and train staff, and ensure accurate specimen collection while delivering excellent customer service. Travel to additional sites may be required and a Monday–Friday schedule is typical.

Qualifications

• High school diploma or GED or equivalent.
• 3+ years as a phlebotomist.
• 3+ years in a supervisory/people-leader role.

Responsibilities

• Supervise a team of 25+ phlebotomists in Patient Service Centers and offices.
• Manage patient flow, wait times, inventory, and logs.
• Monitor monthly productivity and report deviations.
• Coordinate phlebotomists' schedules through scheduling and planning.
• Handle payroll, monthly schedules and performance appraisals.
• Partner with HR regarding employee relations and disciplinary actions.
• Hire and train phlebotomists to fill open positions.
• Communicate with patients, office staff, sales, logistics, and management.
• Provide exceptional customer service to patients and clients.
• Assist in set-up of new Patient Service Centers or Client Offices.
• Provide resolution of patient or client issues.
• Perform, collect and prepare specimens; travel to other sites when needed.

Skills

Supervisory experience

Phlebotomy experience

Customer service

Education

High school diploma or GED

Job description

Labcorp in Montgomery, AL seeks a Phlebotomy Supervisor to lead a team of 25+ phlebotomists across Patient Service Centers and physician offices. The role focuses on patient flow, productivity, scheduling, and service quality.

You will partner with HR on employee relations, hire and train staff, and ensure accurate specimen collection while delivering excellent customer service. Travel to additional sites may be required and a Monday–Friday schedule is typical.