Phlebotomy Supervisor

Laboratory Corporation; Tuscaloosa (AL); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is looking for a Phlebotomy Supervisor to lead a dedicated team in Tuscaloosa. This role is pivotal in enhancing the patient and client experience by managing a team of phlebotomists, ensuring operational excellence, and providing exceptional service. You'll oversee patient service centers, coordinate schedules, and handle various administrative tasks. If you have a passion for leadership and a commitment to service, this opportunity could be your next great career move. Join a forward-thinking organization that values your contributions and offers a supportive environment for professional growth.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Tuition Reimbursement

Employee Stock Purchase Plan

Qualifications

• Prior leadership experience and strong customer service skills are essential.
• Phlebotomy certification preferred but not mandatory.

Responsibilities

• Supervise a team of over 25 phlebotomists in various settings.
• Manage patient flow, schedules, and operational duties effectively.

Skills

Leadership

Customer Service

Communication

Problem Solving

Education

High School Diploma

Phlebotomy Certification

Job description

Are you seeking an opportunity that makes a difference? Are you passionate about leading teams/people? If your answer is "yes", then we invite you to become a Phlebotomy Supervisor with LabCorp.

As a Phlebotomy Supervisor you will lead a team of Phlebotomists and directly impact the Patient/Client experience. You will manage and oversee all aspects of our LabCorp patient service centers and designated client locations. This role emphasizes your ability to lead, inspire, and develop others. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!

* QUARTERLY INCENTIVE BONUS PROGRAM *

PST’s may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics.

Work Schedule: Monday – Friday 8am-5pm, additional days and hours may be required.

Work Location: Tuscaloosa AL

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.

Job Responsibilities:

• Supervise a team of (+25) phlebotomists working in Patient Service Centers and/or physician's offices.
• Manage patient flow, wait times, and inventory levels and information logs.
• Monitor monthly productivity and report any deviations as necessary.
• Coordinate phlebotomists' schedules through resourceful and creative thinking.
• Perform operational duties such as payroll, monthly schedules and performance appraisals.
• Partner with Human Resources regarding employee relations issues and disciplinary actions.
• Hire and train phlebotomists to fill any open positions.
• Communicate effectively to internal and external customers including patients, client office staff, sales team, logistics and senior management.
• Provide exceptional customer service to all patients and clients.
• Assist in the set-up of new Patient Service Centers or Client Offices.
• Provide resolution of any patient or client issues.
• Perform, collect and prepare specimens when needed.
• Travel to additional sites as necessary.

Job Requirements:

• High school diploma or equivalent.
• Prior experience in a leadership position.
• Phlebotomy certification from an accredited agency is preferred.
• Previous experience as a phlebotomist is highly preferred.
• Must be at least 21 years old and have a valid driver's license and good driving record.
• Proven track record in providing exceptional customer service.
• Strong communication skills; both written and