A healthcare staffing company is seeking a Lab Supervisor in Columbus, Ohio. This role involves managing laboratory operations, training staff, and ensuring effective communication within the team. The ideal candidate will have a Bachelor's degree in a relevant field and possess strong supervisory and interpersonal skills. Responsibilities include developing policies, resolving issues, and fostering a customer service environment. This position offers a full-time schedule with a 6-month contract-to-hire opportunity.
Qualifications
Bachelor's degree in a relevant field or equivalent.
Supervisory skills required to plan and evaluate work.
Effective interpersonal skills for department interactions.
Responsibilities
Create and maintain a Customer Service environment.
Manage and train laboratory staff effectively.
Develop and update policies and procedures.
Skills
Supervisory skills
Effective interpersonal skills
Education
Bachelor's degree in biological, physical, or chemical science or similar
Job description
Position: Lab Supervisor
Client: Healthcare Client
Location: Columbus, Ohio
Duration: 6 month CTH
Shift: M-F, 8am-5pm
Overview
Creates and maintains an environment for Customer Service.
Serves as a resource to medical, nursing, and support staff.
Works with other hospital personnel/committees to implement multi-discipline projects.
Specimen problem investigation and resolution for customer/patient, includes incident reporting and resolution.
Communication.
Demonstrates the ability to communicate respectfully and foster interpersonal relationships with staff, patients, and clients
Demonstrates the ability to present information in a clear, concise and effective manner to staff, and management.
Demonstrates the ability to provide feedback, including updates/process changes to staff
Policy and Procedures.
Create and update policies and procedures and educate staff.
Assists, through support, the development or implementation of new processes.
Management of staff.
Demonstrates ability to select, train and motivate staff. Monitors day-to-day laboratory operations, direct workforce appropriately and equitably.
Prioritizes and adjusts work schedules.
Maintains awareness of staff development issues, providing timely and specific feedback.
Responsible for PARs and appropriate disciplinary actions.
Demonstrates compliance with institutional standards by conducting timely department orientation, performance evaluations and monitoring progress of staff learning plans.
Qualifications
Bachelor's degree in biological, physical, or chemical science OR Bachelor's degree in business, marketing, or medical technology with phlebotomy experience
Supervisory skills required to plan, assign, direct, and evaluate the work of subordinate staff
Effective interpersonal skills required in interactions with department staff, other NCH personnel, other agencies and institutions, and the public.