Phlebotomy - Phlebotomist II

TalentBurst; Dallas (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading healthcare provider in Dallas is seeking a skilled Phlebotomist/Patient Services Representative II. This role involves drawing blood samples, maintaining patient records, and ensuring a positive patient experience. The ideal candidate will have strong phlebotomy skills, excellent customer service orientation, and the ability to work in a fast-paced environment. Flexibility in scheduling and a commitment to high-quality work are essential. Join a dedicated team focused on patient care and service excellence.

Qualifications

• At least three years of phlebotomy experience.
• Medical training such as medical assistant or paramedic preferred.

Responsibilities

• Draws quality blood samples and prepares specimens for lab testing.
• Maintains accurate records and promotes a positive image of the organization.
• Demonstrates leadership behaviors and adheres to safety protocols.

Skills

Customer Service

Phlebotomy

Communication

Education

High school diploma or equivalent

Phlebotomy certification

Job description

Phlebotomist
Location: Dallas, TX, 75219
Shift: Monday-Friday 8am to 5pm Rotational Saturdays

Job Description:

• The Phlebotomist/Patient Services Representative II (PSR II) represents the face of our company to patients who come in, either as part of their routine health care or for important health decisions.
• The PSR II draws quality blood samples from patients and prepares those specimens for lab testing following established practices and procedures.
• The PSR II has direct contact with patients, creating an atmosphere of trust and confidence, explaining procedures, and drawing blood specimens skillfully, safely, and accurately.
• The PSR II demonstrates leadership behaviors, focusing on process excellence, confidentiality, and accuracy of patient information.
• Successful applicants may be assigned to a doctor's office, a patient service center, or as needed based on business requirements.
• Under the supervision of the area manager, performs daily activities accurately and punctually, maintaining a safe and professional environment.
• Performs forensic and clinical specimen collection and processing duties following established protocols.
• Verifies patient demographic information and initials, including patient signature post-venipuncture, to ensure proper labeling and identification.
• Maintains accurate records and documentation.
• Promotes a positive image of the organization to patients, clients, employees, and the public.

Job Requirements:

• Ability to deliver high-quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal supervision.
• Excellent phlebotomy skills, including pediatric and geriatric collections.
• Flexibility to work weekends, holidays, on-call, and overtime as needed.
• Adherence to all policies and procedures, including dress code, safety, and company principles.
• Good judgment and decision-making skills based on established protocols.
• Reliable transportation, valid driver’s license, and a clean driving record if applicable.
• Willingness to travel and work flexible hours across multiple locations with short notice.
• Ability to handle multiple priorities efficiently in a high-volume setting.
• Strong customer service orientation, open communication, adaptability, and knowledge of our business.
• Training locations may vary based on trainer availability.

Required Education:

• High school diploma or equivalent.
• Medical training such as medical assistant or paramedic preferred.
• Phlebotomy certification preferred; required in California, Nevada, and Washington.

Work Experience:

• At least three years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
• Preferably, a minimum of two years in a Patient Service Center environment.
• Experience in customer service within retail or service sectors preferred.
• Keyboard and data entry skills required.