Phlebotomy - Phlebotomist I

Mindlance; Ocoee (FL); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Patient Services Representative I to be the face of the company, ensuring quality patient interactions. This role involves drawing blood samples, preparing lab specimens, and maintaining a safe environment. With a focus on process excellence and confidentiality, you will be responsible for direct patient contact, creating trust, and explaining procedures clearly. If you have strong phlebotomy skills and a passion for patient care, this is a fantastic opportunity to make a difference in people's lives while working in a supportive environment.

Qualifications

• Minimum of 6 months of relevant experience required.
• Ability to work independently with minimal supervision.

Responsibilities

• Responsible for drawing quality blood samples and preparing specimens.
• Maintains records and promotes a positive image to patients.

Skills

Phlebotomy skills

Customer service

Keyboard and data entry skills

Bilingual abilities

Education

High school diploma or equivalent

Medical training (medical assistant or paramedic)

Phlebotomy certification

Job description

Job Description: Patient Services Representative I

The Patient Services Representative I (PSR I) is the face of the company to patients, whether they are visiting for routine health checks or significant health decisions. The PSR I is responsible for drawing quality blood samples and preparing specimens for lab testing, following established procedures. This role involves direct patient contact, creating an atmosphere of trust and confidence, and explaining procedures clearly and skillfully while ensuring safety and accuracy.

The PSR I demonstrates leadership behaviors, focusing on process excellence, confidentiality, and accuracy of patient information. Under the supervision of the area manager, the PSR I performs daily activities accurately and punctually, maintains a safe and professional environment, and handles both forensic and clinical specimen collection and processing with confidence.

Additional responsibilities include maintaining records, promoting a positive image to patients and staff, and adhering to organizational standards.

Job Requirements

• Ability to produce quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal supervision.
• Excellent phlebotomy skills, including pediatric and geriatric care.
• Flexibility to work weekends, holidays, on-call, and overtime based on staffing needs.

Required Education

• High school diploma or equivalent is required.
• Medical training (medical assistant or paramedic) is preferred.
• Phlebotomy certification is preferred and required in California, Nevada, and Washington.

Work Experience

• Minimum of 6 months of relevant experience required; over one year preferred.
• Customer service experience in retail or service sectors is preferred.
• Keyboard and data entry skills are essential.

Additional Skills

Bilingual abilities are a plus. Support roles include filling dark rooms, covering lunch, vacations, and sick leave.

EEO Statement

Mindlance is an Equal Opportunity Employer and does not discriminate based on minority, gender, disability, religion, LGBTQI+ status, age, or veteran status. Background checks are required for all hires, contingent upon client requirements, which may include criminal history, social security verification, employment verification, motor vehicle records, education, and licensure checks. Past convictions do not automatically disqualify applicants but will be reviewed by the compliance team.

Offer of Employment Process

Offers are contingent upon successful background checks and completion of required documentation. Upon approval, candidates receive start instructions typically a week prior to their start date, coordinated by the account management team.