Phlebotomy - Phlebotomist I

Mindlance; Middletown (CT); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Patient Services Representative I to join their team. In this vital role, you will be the first point of contact for patients, providing exceptional service while performing essential tasks such as drawing blood samples and preparing specimens for lab testing. Your expertise in phlebotomy, along with your commitment to confidentiality and accuracy, will ensure a safe and professional environment. This position offers the opportunity to make a significant impact on patients' health experiences while working in a fast-paced setting. If you are passionate about patient care and have the necessary skills, this role is perfect for you.

Qualifications

• Minimum of 6 months experience in a related role.
• Ability to work independently with minimal supervision.

Responsibilities

• Draw quality blood samples and prepare specimens for testing.
• Maintain required records and documentation accurately.

Skills

Phlebotomy skills

Customer service

Data entry

Education

High school diploma

Medical assistant training

Phlebotomy certification

Job description

Description/Comment: The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe, and accurate manner. The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.

Under the direction of the area supervisor, perform daily activities accurately and on time.
Maintain a safe and professional environment.
Perform with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
Maintain required records and documentation.
Demonstrate organizational commitment and promote a positive image to patients, clients, employees, and the public in general.

Job Requirements: Ability to provide quality, error-free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Excellent phlebotomy skills, including pediatric and geriatric.
*Flexible and available based on staffing needs, including weekends, holidays, on-call, and overtime.*

Required Education: High school diploma or equivalent.
Medical training: medical assistant or paramedic training preferred.
Phlebotomy certification preferred (Required in California, Nevada, and Washington).

Work Experience: Minimum of 6 months experience. One or more years of phlebotomy experience preferred. Customer service experience in a retail or service environment preferred. Keyboard/data entry experience required.


EEO:
“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”

While Mindlance is an equal opportunity employer, our clients require background checks on all hires who receive a contingent offer of employment. This includes verification of criminal history, social security number, employment, education, professional licensure where applicable, and debarment authorities. The process aims to verify candidate information; a record of convictions does not automatically disqualify an applicant but will be escalated to the compliance team.

Offer of Employment Process:
When extending an offer, Mindlance staff must inform the candidate of the client's contingent employment offer. After successful background checks and drug screening, and submission of all necessary paperwork, the candidate will be cleared for assignment. Start instructions are typically provided the Friday before the start date.