Phlebotomy & Lab Support Specialist

Beth Israel Lahey Health; Boston (MA); On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health is seeking a Lab Assistant/Phlebotomist to draw blood, prepare specimens, and support routine lab operations at our Boston campus.

The role includes registering patients, ordering tests, maintaining supplies, and coordinating with laboratory staff to ensure accurate labeling and timely results. Strong attention to detail, computer skills, and excellent patient service are required for success in this fast-paced hospital environment.

Qualifications

• Required: High School Graduate or Equivalent.
• Non-degree Certificate Training: Phlebotomy Training.
• ASCP Certification preferred.
• Required: Basic Life Support Certification

Responsibilities

• Performs phlebotomy procedures, venipunctures, finger sticks, nares and nasopharyngeal swab collection as needed, and completes routine quality control maintenance in accordance with established departmental procedures.
• Verifies, records, files, and organizes laboratory specimens, paperwork, and test results in accordance with established procedures. Assists in maintaining paperwork for testing in the laboratory, making sure orders, face sheets and labels are available for the collectors.
• Central Processing function including receiving specimens, centrifuging, labeling and aliquoting to appropriate tubes, organize specimens for appropriate areas, including sendout testing.
• Investigates testing requirements, coordinates lab referrals, packages specimens for transport. Enters send out test results accurately and in a timely manner. Refers all abnormal send out test results to appropriate personnel.
• Greets laboratory visitors and provides direction and/or assistance to patients, families, and visitors in a courteous and positive manner. Answers incoming calls and responds to telephone requests with courtesy and accuracy. Prints or fax reports to requested clients.Schedules patients as needed. Will review the phone message log in morning, calling patients back to register and schedule their testing appointment.
• Orders, organizes and maintains inventory of laboratory supplies. Maintains a clean work environment and checks for daily temperature readings.
• Follows up with supervisor, other labs, and/or physician offices regarding incomplete or pending test results.
• Registers patients, and specimens into the Hospital computer system and orders laboratory tests and labeling of specimens for analysis. Pre-registers, and schedules patients, checks patients in on the day of testing, ordering the tests, printing the face-sheet and labels.
• Print all reports, investigates outliers, follow through with problems and incomplete registrations.
• Helps processing and sending specimens to the appropriate testing sites both on-site and reference laboratory testing. ending specimens to the appropriate testing sites both on-site and reference laboratory testing.

Skills

Phlebotomy

Venipuncture

Laboratory procedures

Computer literacy

English proficiency

Customer service

Teamwork

Education

High School Diploma

Phlebotomy Training

ASCP certification (Phlebotomy)

BLS Certification

Job description

Beth Israel Lahey Health is seeking a Lab Assistant/Phlebotomist to draw blood, prepare specimens, and support routine lab operations at our Boston campus.

The role includes registering patients, ordering tests, maintaining supplies, and coordinating with laboratory staff to ensure accurate labeling and timely results. Strong attention to detail, computer skills, and excellent patient service are required for success in this fast-paced hospital environment.