Phlebotomy & Donor Care Technician

Boston Children’s Hospital; Boston (MA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Employee Referral Bonus

Sign on Bonus

Job summary

Boston Children’s Hospital in Boston, MA seeks a Phlebotomy Technician to support the Blood Donor Program. You will obtain donor histories, perform phlebotomy, and ensure donor safety while delivering excellent customer service.

The role requires adherence to donation regulations, accurate documentation, and teamwork with nursing staff and the medical director. Weekend rotation is required; travel to the Bloodmobile is involved.

Qualifications

• High School/GED.
• Phlebotomy experience is preferred.

Responsibilities

• Obtains accurate and complete medical history information from blood donors. Utilizing knowledge of requirements and regulations pertaining to blood donation to make accurate decisions related to donor suitability.
• Making appropriate decisions regarding donor suitability, referring any questions regarding information to nursing staff or medical director/designee when necessary.
• Selecting appropriate venipuncture sites based on knowledge of pathophysiology.
• Performing phlebotomy for collection of whole blood, routinely practiced automated and manual apheresis procedures, autologous collection and therapeutic phlebotomy following established policies and standard operating procedures.
• Monitoring donors to ensure comfort, safety and adequate blood flow. Monitoring individuals for adverse reactions initiating treatment and/or seeking assistance from nursing staff when appropriate.
• Accurately preparing, labeling and completing all containers, samples, labels and forms.
• Entering donor and donation information into computer, assuring that all information is complete and accurate as well as reassessing donor suitability. Bringing to attention of senior staff any errors that occur to ensure correction and resolution.
• Monitoring and stocking supplies. Notifying appropriate staff when re‑order levels are reached.
• Communicating with co-workers, patients, and parents and maintains a commitment to excellence and mutual respect. Is courteous to patients, family members, visitors, co-workers and other employees.
• Resolving problem situations with parents/patients or refers to senior staff as appropriate.
• Performing regularly scheduled quality control, preventative maintenance and calibration of equipment according to established SOP’s. Participating in continuous improvement efforts.
• Has knowledge of all programs offered by the department and is able to effectively communicate these to visitors, donors, patients, parents and families.
• Contributing to the teamwork within the department and works cooperatively with other departments and organizations when required.

Skills

Phlebotomy

Customer service

Job description

Boston Children’s Hospital in Boston, MA seeks a Phlebotomy Technician to support the Blood Donor Program. You will obtain donor histories, perform phlebotomy, and ensure donor safety while delivering excellent customer service.

The role requires adherence to donation regulations, accurate documentation, and teamwork with nursing staff and the medical director. Weekend rotation is required; travel to the Bloodmobile is involved.