Phlebotomist (Traveler)

Synectics Inc.; Portland (ME); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Healthcare Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Job summary

Synectics Inc. in Portland, ME is seeking a Patient Services Representative to be the face of our company for patients during routine visits and health decisions. You will draw quality blood samples, prepare specimens for lab testing, and explain procedures with trust and care, while maintaining accuracy and confidentiality in outpatient and inpatient settings.

Weekend coverage may be required. This role requires strong customer service, reliable transportation, and the ability to manage

Qualifications

• Minimum of 2–3 years experience required.
• Excellent phlebotomy skills including pediatric and geriatric care.
• Ability to work independently with minimal supervision.
• Must be able to work weekends, holidays, on-call and overtime as needed.
• Must demonstrate strong customer focus and maintain confidentiality.

Responsibilities

• Draw quality blood samples from patients and prepare specimens for lab testing.
• Explain procedures to patients and establish a trusting atmosphere.
• Verify patient demographics and labeling post-venipuncture for accuracy.
• Maintain required records and documentation.
• Work in outpatient and inpatient lab settings as assigned.
• Operate with a focus on process excellence and confidentiality.

Skills

Phlebotomy skills

Superior customer focus

Strong communication

Flexible availability

Tools

Cerner LIS

Job description

• The Patient Services Representative represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
• The PSR draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
• The PSR has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
• The PSR will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
• Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.
• Under the direction of the area supervisor, perform daily activities accurately and on time.
• Maintain a safe and professional environment.
• Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
• Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
• Maintains required records and documentation.
• Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
• Will be working in outpatient and inpatient lab settings.

Job Description

• The Patient Services Representative represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
• The PSR draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
• The PSR has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
• The PSR will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
• Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.
• Under the direction of the area supervisor, perform daily activities accurately and on time.
• Maintain a safe and professional environment.
• Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
• Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
• Maintains required records and documentation.
• Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
• Will be working in outpatient and inpatient lab settings.

Job Requirements

• Minimum of 2-3 years experience required
• Ability to provide quality, error free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Excellent phlebotomy skills to include pediatric and geriatric.
• Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
• Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
• Must be able to make decisions based on established procedures and exercise good judgment.
• Must have reliable transportation, valid driver license, and clean driving record, if applicable.
• Flexible hours required to potentially work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice.
• Capable of handling multiple priorities in a high-volume setting.
• Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.
• Training locations may vary based on trainer availability.
• Candidate must have reliable transportation to get to/from worksite without issue (bus, Uber, rideshare is not reliable transportation).
• Must be available to work whenever scheduled, BE ON TIME, and stay for the entire shift. Excessive absenteeism/tardiness is not tolerated and will be cause for termination
• Experience with Cerner (LIS) and outpatient phlebotomy/processing is preferred.
• Shift/Time Zone: First shift start time at 0500 or 0700/EST Second shift start at 1300 EST.May require some weekend coverage if needed.

Benefits

• Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.
• Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.
• Vision Insurance: Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.
• 401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first of the month following at least 1 calendar year after employment begins.

Synectics is an equal opportunity employer.