Phlebotomist: Precise Collections & Patient Care

Johnson Memorial; Franklin (IN); On-site; USD 22,000 - 30,000; Full time

Job summary

Johnson Memorial Health in Franklin, IN is seeking a Phlebotomist to perform specimen collection, venipuncture or skin puncture, and follow laboratory protocols during sample handling. The role includes clerical tasks and ensuring accurate patient and test information.

You will assist with registration and order entry, answer phones, and provide timely information to customers while maintaining compliance with laboratory policies.

Qualifications

• High School Diploma or equivalent required; course work in Phlebotomy preferred; minimum of one year of experience preferred.

Responsibilities

• Performs specimen collection procedures, including venipuncture or skin puncture and follows laboratory protocols for specimen handling, containers, transport and patient preparation.
• Assists with routine clerical work including charging, crediting, and canceling of test procedures via computer system; assists with registration and order entry for all patient phlebotomy specimens received in the laboratory.
• Processes requisitions for disposition of reports to lab files, physician offices, home health agencies, and other appropriate locations; provides accurate and timely information to meet department needs.
• Receives information for the laboratory department by answering phones and responding to front desk needs; relays calls to various laboratory sections and/or management.
• Works with Johnson Memorial Health computer systems, printers, scanners, etc. for orders/requisitions from multiple referral sources; coordinates orders/requisitions according to time requested and location.
• Provides guidance for customers as it relates to laboratory procedures and operations; troubleshoots and provides timely and effective customer service; notifies supervisor of customer service issues.
• Promotes positive relations with co-workers and demonstrates commitment to customer service and continuous quality improvement.
• Provides technical guidance for employees and customers as it relates to laboratory procedures and operations.
• Performs other related duties as assigned.
• Clearly communicates and supports the Mission and Values of Johnson Memorial Health.

Skills

Phlebotomy

Customer service

Education

High School Diploma or equivalent

Course work in Phlebotomy

Tools

Johnson Memorial Health computer system

Printers/Scanners

Job description

Johnson Memorial Health in Franklin, IN is seeking a Phlebotomist to perform specimen collection, venipuncture or skin puncture, and follow laboratory protocols during sample handling. The role includes clerical tasks and ensuring accurate patient and test information.

You will assist with registration and order entry, answer phones, and provide timely information to customers while maintaining compliance with laboratory policies.