Phlebotomist-Patient Services Representative

multicare; Covington (WA); On-site; USD 33,000 - 51,000; Full time

Job summary

MultiCare Covington Medical Center in Covington, WA is seeking a Patient Services Representative to support Lab Services. The role includes patient registration, order entry, phlebotomy, specimen processing, and related duties across the location.

On-call schedule with potential up to 40 hours/week; Monday-Saturday availability preferred. High school diploma or equivalent preferred, with MA-Certified or MA-Phlebotomy certification (or eligible) and phlebotomy training.

Qualifications

• High school graduate or equivalent preferred
• Current Medical Assistant-Certified, Medical Assistant-Phlebotomy Certification, or Medical Assistant-Phlebotomist eligible - must complete the training and submit application within 90 days of hire
• Completion of phlebotomy course or training preferred
• Phlebotomy experience preferred
• Previous experience dealing with the public preferred

Responsibilities

• Register patients and enter orders for lab services
• Perform phlebotomy and process specimens
• Handle specimen pickup in offices and report sorting/delivery
• Assist with supply delivery and related duties at the location

Skills

Phlebotomy experience

Customer service

Public interaction

Education

Medical Assistant-Certified

Medical Assistant-Phlebotomy Certification

Medical Assistant-Phlebotomist eligible

Job description

Join a team that shares your calling

At MultiCare, you're more than just a job title - you're part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you'll find a place to grow, do meaningful work and build a career you love in a community that feels like home.

FTE: 0.001_, Shift: Days_, Schedule: On call position, open availability preferred for Monday-Saturday. Potential to 40 hours per week.

Position Summary

The Patient Services Representative (PSR) is an excellent opportunity at MultiCare to support our Lab Services. In this role, you will be responsible for patient registration and order entry, phlebotomy, and specimen processing. You may also be responsible for specimen pick-up in offices, report sorting and delivery, supply delivery, and other tasks related to the operation of the specific location.

Requirements

• High school graduate or equivalent preferred
• Current Medical Assistant-Certified, Medical Assistant-Phlebotomy Certification, or Medical Assistant-Phlebotomist eligible - must complete the training and submit application within 90 days of hire
• Completion of phlebotomy course or training preferred
• Phlebotomy experience preferred
• Previous experience dealing with the public preferred

About Covington Medical Center

MultiCare Covington Medical Center, a four-story, 58-bed hub, serves southeast King County with inpatient and outpatient surgical care, a birth center, primary and specialty care, urgent care, 24-hour Emergency Department, pharmacy, lab and imaging services. Clinicians benefit from a neighborhood-focused, team-oriented culture, delivering high‑quality, patient‑centered care in a rapidly growing community.

About the Covington Community

Covington is a friendly King County community with easy access to Seattle, Kent, Auburn and Maple Valley. With over 150 acres of parks, trails, waterways and sports facilities - plus a year‑round aquatic center - the city provides abundant outdoor and family‑friendly activities. Covington combines small‑town charm with convenience and connectivity, offering a strong sense of community and an exceptional quality of life.

Why MultiCare?

• Rooted in the local communityPartnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.
• Growth and educationCompetitive tuition assistance, award‑winning residencies, fellowships and career development to invest in you.
• Well‑being and supportGenerous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.
• Living our valuesRespect, integrity, kindness and collaboration guide how we care for patients, communities and each other.
• Belonging for allResource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.
• Pacific Northwest lifestyleWork and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $24.40 - $37.14 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.

Associated benefit information can be viewed here .