Phlebotomist-Patient Services Representative

MultiCare Health System; Puyallup (WA); On-site; USD 33,000 - 51,000; Full time

Job summary

MultiCare Health System is hiring a Patient Services Representative for Good Samaritan Hospital in Puyallup, WA. The role supports Lab Services with patient registration, order entry, and phlebotomy, along with specimen processing and related duties.

The position requires a high school diploma (or equivalent) and MA-Certification or MA-Phlebotomy eligibility, with training to be completed within 90 days. Night shifts with rotating weekends are included.

Qualifications

• High school diploma or equivalent preferred.
• Current Medical Assistant-Certified, Medical Assistant-Phlebotomy Certification, or Medical Assistant-Phlebotomist eligible—must complete the training within 90 days of hire.
• Phlebotomy training or course completed is preferred.
• Phlebotomy experience preferred.
• Experience dealing with the public is preferred.

Responsibilities

• Register patients and enter orders for Lab Services.
• Perform phlebotomy and process specimens.
• Pickup specimens from offices and sort/deliver reports.
• Assist with supply delivery and other location duties as needed.

Education

Medical Assistant-Certified

Medical Assistant-Phlebotomy Certification

Medical Assistant-Phlebotomist eligible

Customer service

Public interaction

Job description

Join a team that shares your calling

At MultiCare, you're more than just a job title - you're part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you'll find a place to grow, do meaningful work and build a career you love in a community that feels like home.

FTE: 1.0_, Shift: Nights_, Schedule: 8 hour shifts, 1:00am-9:30am with rotating weekends

Position Summary

The Patient Services Representative (PSR) is an excellent opportunity at MultiCare to support our Lab Services. In this role, you will be responsible for patient registration and order entry, phlebotomy, and specimen processing. You may also be responsible for specimen pick-up in offices, report sorting and delivery, supply delivery, and other tasks related to the operation of the specific location.

Requirements

• High school graduate or equivalent preferred
• Current Medical Assistant-Certified, Medical Assistant-Phlebotomy Certification, or Medical Assistant-Phlebotomist eligible - must complete the training and submit application within 90 days of hire
• Completion of phlebotomy course or training preferred
• Phlebotomy experience preferred
• Previous experience dealing with the public preferred

About Good Samaritan Hospital

MultiCare Good Samaritan Hospital is a 388-bed acute-care hub serving Puyallup and East Pierce County. As the area's only hospital, it features a Family Birth Center, Level III Trauma and Neonatal ICUs, Level I Trauma Rehabilitation Center, Children's Therapy Unit and a 24-hour Emergency Department. Innovative facilities like the LEED Gold-certified Dally Tower and Pulse Heart Institute make Good Samaritan a dynamic workplace for clinicians eager to advance their careers in a state-of-the-art environment.

About the Puyallup Community

Nestled at the foot of Mount Rainier along the Puyallup River, Puyallup offers a welcoming small-town feel just 10 miles from Tacoma and 35 miles from Seattle. Residents enjoy unique dining, an antique-filled downtown, excellent schools and abundant parks and recreation - all while being close to big-city opportunities.

Why MultiCare?

Rooted in the local community

Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.

Growth and education

Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.

Well-being and support

Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.

Living our values

Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.

Belonging for all

Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.

Pacific Northwest lifestyle

Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $24.18 - $36.79 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.

Associated benefit information can be viewed here.