Phlebotomist - Outpatient Customer Service

The Ohio State University; Lewis Center (OH); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off incl. holidays

State retirement plan

Job summary

The Ohio State University University Hospital Outpatient Customer Service is seeking a Phlebotomist to perform specimen collection, labeling, and processing with a focus on accuracy and quality. The role includes assisting with patient registration and may involve point-of-care testing where applicable.

Qualified candidates will have a high school diploma or GED and at least 1 year of relevant experience; phlebotomy certification is preferred but not required.

Qualifications

• High school diploma or GED required.
• At least 1 year of relevant experience.
• Phlebotomy or Medical Assistant certification is preferred but not required.
• Maintains certification status and meets health surveillance requirements.

Responsibilities

• Perform venipuncture and capillary puncture for specimen collection.
• Label, process, and dispatch specimens to testing locations.
• Train others in collection and processing techniques.
• Handle test requisition entry and assist with patient registration and accessioning.
• Greet and direct patients; ensure accuracy of patient information; perform point-of-care testing where applicable.

Skills

Interpersonal skills

Attention to detail

Technical proficiency

Education

High school diploma or GED

Tools

Phlebotomy certification

Job description

Job Title: Phlebotomist - Outpatient Customer Service

Department: University Hospital | Outpatient Customer Service

Scope of Position

The Outpatient Service Centers include the phlebotomy draw stations located at various locations around the Greater Columbus Area. Sites include but are not limited Ross Heart Hospital, Martha Morehouse Pavilion, Outpatient Care Dublin, Outpatient Care New Albany, Outpatient Care Lewis Center, Outpatient Care Gahanna, Outpatient Care Upper Arlington, Outpatient Care East, and Hilliard, hours may vary per site to accommodate each outpatient location’s operational and patient service needs.

Position Summary

The patient service technician (PST) performs specimen collection by both venipuncture and capillary puncture, specimen labeling, and specimen processing. Verifies accuracy and quality of specimens collected and dispatches specimens to appropriate testing locations and performs training of others in these techniques. Also performs test requisition entry, greets and directs patients through the lab and gathers complete patient information necessary to complete the registration and accessioning of all procedures done in the area. May also perform point of care testing; ensures accuracy of results and Quality Control measures by maintaining equipment and instruments. Follows policy for chain of custody record keeping for pre-employment urine drug screen collections. Job functions include but are not limited to specimen collection, specimen processing, and point of care/specimen testing (where applicable).

Minimum Qualifications

• High school diploma or GED is required.


• At least 1 year of relevant experience is required.


• Phlebotomy or Medical Assistant certification is preferred, but not required.


• On going: Maintains certification status (if applicable); meets mandatory education and health surveillance requirements.


• Demonstrates competence in technical, interpersonal, and cognitive skills required meeting essential job functions.

Employment Details

Location: Outpatient Care Lewis Center (0893)

Position Type: Regular

Scheduled Hours: 40

Shift: First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Benefits

• Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.


• Paid time off, including sick and vacation time and 11 holidays.


• State retirement plan or an alternative retirement plan, both with generous employer contributions.

The university is an equal opportunity employer, including veterans and disability.

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