PHLEBOTOMIST LEAD

Excela Health; Greensburg (Westmoreland County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established healthcare provider is seeking a skilled Phlebotomist to join their team. This role involves performing patient registrations, ensuring accurate information collection, and managing laboratory orders. The ideal candidate will demonstrate expertise in phlebotomy, possess strong organizational skills, and be able to communicate effectively with healthcare providers and patients. Join a forward-thinking organization that values quality laboratory services and provides opportunities for professional growth. If you are passionate about patient care and laboratory operations, this position offers a rewarding career path.

Qualifications

• Two years of phlebotomy experience required.
• Completion of Phlebotomy or Medical Assistant Training Program.

Responsibilities

• Perform patient registrations and verify information accurately.
• Monitor and track specimens and results in the laboratory.

Skills

Phlebotomy

Patient Registration

Medical Terminology

Microsoft Office

Insurance Verification

Laboratory Information System (LIS)

Leadership and Organizational Skills

Communication Skills

Education

High School Diploma or GED

Phlebotomy Training Program

Medical Assistant Training Program

Tools

Laboratory Information System (LIS)

Microsoft Office

Job description

Essential Job Functions

• Demonstrate high level of skill in HIS functions for patient registrations; collect accurate patient information, review and enter physician orders into the computer, complete patient forms and identifications.
• Perform patient demographic inquiries to verify information, assuring the accuracy of patient identification using two identifiers.
• Demonstrate knowledge of insurance guidelines; verifies insurance via online eligibility system and update per response.
• Complete forms as required and appropriate and use the appropriate registration codes.
• Comply with current registration, coding and billing policies.
• Utilize the order entry system for resolution of order errors, troubleshooting and placing work orders.
• Demonstrates high level of skill in Laboratory Information System (LIS) functions; accurately place orders, look up test codes, collection information, physician demographics, faxIQ, etc.
• Monitor various reports to track specimens and/or results.
• Monitors HIS-LIS interactions and communications, corrects minor issues, and reports unresolved problems to help desk or appropriate individual.
• Complete daily operational tasks and logs pertinent information.
• Monitor "orders not processed" to track missing orders/specimens.
• Follow standard precautions when performing venous or capillary phlebotomy.
• Assure the correct identification of patient and specimen, using two identifiers.
• Follow written department protocols for blood collection, including "order of draw", pre- and post-venipuncture care.
• Demonstrate minimal redraws and performs in compliance with redraw policy.
• Maintain acceptable blood culture contamination rate of
• Assist and perform urine drug screen and legal alcohols collections, following established procedures.
• Interact effectively with healthcare providers and patients to obtain and exchange information needed to expedite quality laboratory services.
• Assures that telephones are answered with professional etiquette and manages calls to keep hold time and transfers to a minimum.
• Remain current with changes in department protocols in order to communicate accurate information.
• Fill supply orders and send supplies to floors or off sites as needed.
• Progress specimens to sections in an organized manner, recognizing the impact on overall operations.
• Maintain and organize a variety of documentation to monitor, record and represent departmental operations.
• Scan and index documents for future retrieval.
• Access, understand and makes use of the filing system in SPR.
• Document receipt of specimens and processes laboratory orders while assessing basic specimen appropriateness.
• Access patient orders and specimens according to current policies and procedures.
• Adjusts information to enable maximum results reporting efficiency, e.g. documents orders to be faxed, etc.
• Keep current on the test menu and specimen requirements.
• Comply with established protocols for specimen identification and labeling; follow specimen rejection policies and document appropriately.
• Respond promptly and effectively to changes in work volume and processing re-prioritization.
• Assure accurate transfer of physician orders and special instructions for processing and reporting.
• Compile, sort, mail and process results in a timely, accurate manner.
• Monitor and take corrective action to investigate delays in pending reports or incomplete physician information.
• Maintain physician database to reflect changes in demographics.
• Process faxes and results to expedite results reporting, assuring professional appearance and quality of the report.
• Maintain operational readiness of the work area to assure continuity of service between and among staff.
• Maintain adequate supply inventory.
• Maintain temperature charts, sharps containers, etc. at off sites, and initiate corrective action to variances.
• Organize, prioritize, and send out testing performed in laboratories or in approved reference laboratories.
• Organize samples for send out testing.
• Ready samples for transport, including all computer work required, i.e. click and pack, tracking, etc.
• Receive reference lab reports and scan reports into the system.
• Maintain send out testing supplies and requisitions.
• Manage study protocols that are sent to research laboratories.
• Assist with assigning lower-level staff to cover call offs/shift openings.
• Participates in quality management program for support services.
• Communicates to IT Help Desk with any database functionality or operational issues.
• Operate hospital vehicles in compliance with all regulations, ensuring safe and efficient travel between collection sites.
• Lead in the phlebotomy competency and validation of new employees, RN's and technical partners.
• Other duties as assigned.

Competency and Experience [Knowledge, Skills and Abilities]

Required Qualifications/Experience

• High School Diploma, GED or next higher level of education.
• Two (2) years of Phlebotomy experience.
• Completion of Phlebotomy Training Program or Medical Assistant Training Program.
• Completion of full registration training within 90 days of hire.
• Knowledge of coding, basic math, and payer/insurance benefits.
• Knowledge of Microsoft Office applications and general office related equipment, such as a fax or copier.
• Medical terminology and specimen knowledge and laboratory information system experience preferred
• Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of nursing practice.
• Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.

Preferred Qualifications/Experience

• Experience in Healthcare setting.

License, Certification & Clearances

• Valid Driver’s License (if out of state hire, the record report from applicable state’s driver license department is required).
• Act 33 with renewal
• Act 34 with renewal
• Act 73 FBI Clearance with renewal

Position Type/Expected Hours of Work

• Incumbent will be scheduled based on operational need (rotate shifts, standby, on-call, etc.).
• Travel may be expected locally between System locations.

Equal Employment Opportunity

Independence Health and its affiliated companies are Equal Opportunity Employers. It is their policy to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran status, or genetic information, or any other classification protected by law. Independence Health and its affiliated companies will comply with all applicable laws and regulations.

Disclaimer

This job description is not designed to contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Moreover, duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Work Environment

Effective March 2020 or during pandemic: goggles, face shield and mask are required according to CDC guidelines

When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.

Essential – Absolute Necessity.

Marginal – Minimal Necessity.

Constantly – 5.5 to 8 hours or more or 200 reps/shift.

Frequently – 2.5 to 5.5 hours or more or 32-200 reps/shift.

Occasionally – 0.25 to 2.5 hours or 2-32 reps/shift.

Rarely – Less than 0.25 hours or less than 2 reps/shift.

Physical Condition

Essential

Marginal

Constantly

Frequently

Occasionally

Rarely

Never

Extreme Heat

X

Extreme Cold

X

Heights

X

Confined Spaces

X

Extreme Noise(>85dB)

X

Mechanical Hazards

X

Use of Vibrating Tools

X

Operates Vehicle (company)

X

X

Operates Heavy Equipment

X

Use of Lifting/Transfer Devices

X

Rotates All Shifts

X

X

8 Hours Shifts

X

X

10-12 Hours Shifts

X

X

On-Call

X

Overtime(+8/hrs/shift; 40/hr/wk)

X

X

Travel Between Sites

X

X

Direct Patient Care

X

X

Respirator Protective Equipment

X

X

Eye Protection

X

X

Head Protection (hard hat)

X

Hearing Protection

X

Hand Protection

X

X

Feet, Toe Protection

X

Body Protection

X

X

Latex Exposure

X

X

Solvent Exposure

X

Paint (direct use) Exposure

X

Dust (sanding) Exposure

X

Ethylene Oxide Exposure

X

Cytotoxic (Chemo) Exposure

X

Blood/Body Fluid Exposure

X

X

Chemicals (direct use) Exposure

X

Mist Exposure

X

Wax Stripper (direct use)

X

Non-Ionizing Radiation Exposure

X

Ionizing Radiation Exposure

X

Laser Exposure

X

Physical Demands

When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.

Essential – Absolute Necessity.

Marginal – Minimal Necessity.

Constantly – 5.5 to 8 hours or more or 200 reps/shift.

Frequently – 2.5 to 5.5 hours or more or 32-200 reps/shift.

Occasionally – 0.25 to 2.5 hours or 2-32 reps/shift.

Rarely – Less than 0.25 hours or less than 2 reps/shift.

Physical Condition

Essential

Marginal

Constantly

Frequently

Occasionally

Rarely

Never

Bending (Stooping)

X

X

Sitting

X

X

Walking

X

X

Climbing Stairs

X

X

Climbing Ladders

X

Standing

X

X

Kneeling

X

Squatting (Crouching)

X

X

Twisting/Turning

X

X

Keyboard/Computer Operation

X

X

Gross Grasp

X

X

Fine Finger Manipulation

X

X

Hand/Arm Coordination

X

X

Pushing/Pulling(lbs. of force)

X

10#

Carry

X

5#

Transfer/Push/Pull Patients

X

Seeing Near w/Acuity

X

X

Feeling (Sensation)

X

X

Color Vision

X

X

Hearing Clearly

X

X

Pulling/Pushing Objects Overhead

X

Reaching Above Shoulder Level

X

X

Reaching Forward

X

X

Lifting Floor to Knuckle

X

10#

Lifting Seat Pan to Knuckle

X

Lifting Knuckle to Shoulder

X

10#

Lifting Shoulder to Overhead

X

When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.

Qualifications Education

Required

HS Diploma/Equivalent

Technical/Other Training

Licenses & Certifications

Required

DRIVER'S LICENSE

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.