Phlebotomist Lead

NorthShore University HealthSystem; Chicago (IL); On-site; USD 29,000 - 42,000; Full time

Benefits offered by this job

Annual incentive plan

Shift & holiday premium pay

Tuition reimbursement

Free parking

Wellness program savings

Retirement with company match

Job summary

Endeavor Health, at Swedish Hospital in Chicago, seeks a Phlebotomist Lead to oversee phlebotomy services and training across sites. The role emphasizes accurate specimen collection, professional communication, and support for quality assurance.

The position requires CPR-BLS certification, ASCP preferred, and 2 years of phlebotomy experience. It offers full-time hours, and a compensation range of 21.10 to 30.60 USD per hour.

Qualifications

• Education: High school diploma or GED preferred or equivalent work experience.
• Certification: CPR-BLS for Healthcare Provider from AHA required; PBT (ASCP) certification preferred.
• Experience: 2 years Phlebotomy training strongly preferred.
• Leadership, organizational and communication skills; ability to lead and train staff.

Responsibilities

• Assigns and monitors work to ensure laboratory customer service requests are met accurately and timely.
• Applies skills and experience to identify problems and troubleshoot.
• Operate LIS data management functions to address lab service needs.
• Communicate professionally with staff and administrative personnel as needed.
• Proficient in specimen preparation and processing procedures.
• Process reference lab testing and use related electronic databases.
• Coordinate orientation and training of phlebotomy staff and students.
• Support Quality Assurance in phlebotomy service areas and report infractions.
• Perform venipunctures and capillary collections for all ages.
• Collect body fluids and various samples as required.

Skills

Leadership

Communication

Customer service

Typing

Organization

Computer skills

CPR-BLS

Education

High school diploma or GED

Tools

LIS data management

Job description

Hourly Pay Range:

$21.10 - $30.60 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:

• Position: Phlebotomist Lead
• Location: Swedish Hospital
• Status: Full Time
• Hours: Monday-Friday, 5am-1:30pm, rotating weekends and holidays

What you will do:

1. Assigns and monitors work to ensure that laboratory customer service requests are met in an accurate, timely, and appropriate manner.
2. Applies skills and experience to identify problems as they arise. Implements appropriate troubleshooting and follow through.
3. Can proficiently operate and utilize the Data Management functions of the LIS to address the needs of the lab service areas and their clientele.
4. Conducts all communication transactions in a professional and courteous manner, deferring to appropriate administrative personnel as needed.
5. Proficient in all aspects of specimen preparation and processing procedures.
6. Responsible for processing all reference lab testing and use of the associated electronic databases of the reference labs.
7. Coordinates the orientation and training of phlebotomy staff and students.
8. Is aware of and supports the Quality Assurance Program as it relates to the phlebotomy service areas, and reports possible infractions as they occur.
9. Proficiently performs accurate venipunctures and capillary specimen collection for all inpatients and outpatients for all age groups.
10. Responsible for the collection of body fluid or other samples including, nasal and throat swabs, stool, urine, semen, and breath samples.

Other functions:

Assists with inventory management duties as assigned.

What you will need:

• Education: High school diploma or GED preferred or equivalent work experience
• Certification: CPR-BLS certification for the Healthcare Provider from the AHA required and PBT (ASCP) certification preferred
• Experience: 2 years of Phlebotomy training experience strongly preferred
• Unique or Preferred Skills: Good communication and organization skills, moderate computer skills needed, reliable transportation to travel between sites required, strong customer service skills.. Basic typing/keyboarding. Ability to process esoteric testing. Leadership, organizational and communication (verbal, written and telephone) skills and the ability to lead, work with and relate to personnel.

Benefits (For full time or part time positions):

• Eligibility for our Annual Incentive Plan, which offers the potential to earn a certain percentage amount of your base salary based on organizational performance. (For AIP eligible positions)
• Premium pay such as shift, on call, holiday and more based on an employee's job (For eligible positions)
• Incentive pay for select positions
• Opportunity for annual increases based on performance
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website www.endeavorhealth.org to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging-each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.