Phlebotomist, Laboratory

Heywood Medical Group; Gardner (MA); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading healthcare provider in Gardner, Massachusetts, is seeking a dedicated Phlebotomist to join their team. The role involves performing blood collection procedures, ensuring patient safety and comfort, and maintaining accurate records. Ideal candidates will have a high school diploma and phlebotomy training, with a focus on customer service and teamwork. This position offers competitive wages and benefits, along with opportunities for professional development.

Benefits

Competitive Wages

Great Benefits

Generous Earned Time Off

Sign On Bonus

Qualifications

• Six months to one year of experience preferred.
• Registry with ASCP preferred.

Responsibilities

• Performs venipunctures and capillary punctures efficiently.
• Educates patients and staff on proper specimen collection procedures.
• Trains new employees and students in phlebotomy procedures.

Skills

Customer Service Orientation

Interpersonal Effectiveness

Analytical Thinking

Education

High School Diploma

Phlebotomy Training Certificate

Job description

Overview

You Matter Here!Heywood Healthcare values our employees! We offer competitive wages, great benefits, and generous earned time off. Come work where you will matter!This job may be eligible for a $xxxxxx Sign On Bonus!

Hours: *****************************************

Properly identifies patient and follows procedures for collection of specimens. Performs Venipuncture and capillary puncture to obtain blood from neonate, child, adolescent, adult, and geriatric patients. Uses computer system to monitor workflow, generate specimen labels, and receive specimens. Processes paperwork in Laboratory Outpatient drawing room, Central Processing, and Laboratory Office. Enters/Edits orders on outreach specimens. Must have a valid driver’s license from the state of residence and be able to provide reliable transportation to travel to area nursing homes, healthcare facilities, and/or for home visits.

Responsibilities

Essential Functions

• Identifies patients correctly by wristband and verbal confirmation or healthcare professional identification.
• Verifies physician orders for accuracy.
• Assesses each patient to determine the most suitable collection method considering age, disability, etc., for comfort and safety.
• Prepares necessary supplies based on testing requirements before specimen collection.
• Performs venipunctures and capillary punctures efficiently, labels specimens correctly, and assists in specimen collection when needed.
• Prioritizes specimen collection based on urgency (routine, timed, urgent, stat) to maintain workflow efficiency.
• Communicates specimen status to laboratory staff to ensure timely processing.
• Manages supply needs by assessing weekly and monthly requirements and submitting orders to the Laboratory Manager.
• Supports Central Processing functions, including sample pickup, processing, labeling, and supply management.
• Educates patients and staff on proper specimen collection procedures and evaluates specimen quality.
• Trains new employees and students in phlebotomy procedures.
• Maintains personal transportation for travel to facilities and patient homes for specimen collection.
• Follows safety regulations, promptly removes hazards, and maintains a clean work environment.
• Performs tasks to meet departmental goals and maintains accurate testing and billing records in the computer system.
• Communicates professionally with staff, patients, and customers.
• Participates in ongoing education and training to stay updated on technology, disease processes, and regulations.
• Evaluates specimen acceptability and takes corrective actions as needed.
• Uses supplies efficiently and develops cost-effective testing protocols.
• Ensures a safe environment by managing sharps, toxic substances, and fall hazards, especially for elderly patients.
• Adjusts communication style to accommodate hearing difficulties in older patients.

Statement of Other Duties

This document describes major duties and is not exhaustive; employees may be asked to perform additional tasks.

Functional Demands

Physical Requirements: Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds frequently, with frequent reaching and handling activities.

Organizational Expectations

Behavioral Attributes include achievement motivation, concern for order, flexibility, initiative, self-confidence, customer service orientation, interpersonal effectiveness, teamwork, analytical thinking, and information seeking.

Qualifications

Job Requirements

• High school diploma or equivalent.
• Phlebotomy training certificate preferred.
• Registry with ASCP preferred.

• Six months to one year of experience preferred.