Phlebotomist/Lab Clerk I

Duncan Regional Hospital; Duncan (OK); On-site; USD 30,000 - 42,000; Full time

Job summary

Duncan Regional Hospital is looking for a Phlebotomist/Clerk II. This full-time position involves performing phlebotomy for patients of all ages, ensuring specimens are collected accurately, and providing excellent customer service.

The ideal candidate will have a high school diploma, at least two years of phlebotomy experience, and the ability to work in a safety-sensitive environment. The role emphasizes proficiency, attention to detail, and the ability to assist in training new staff.

Qualifications

• Excellent written, verbal, and interpersonal communication skills.
• At least 2 years of experience in phlebotomy.
• Capable of multitasking and managing workload.

Responsibilities

• Perform phlebotomy on pediatric and geriatric patients.
• Maintain specimen collection proficiency and workflow.
• Assist in training new Phlebotomists.

Skills

Phlebotomy skills

Communication skills

Customer service skills

Problem-solving skills

Attention to detail

Education

High school diploma or equivalent

Tools

Electronic Health Record (EHR)

Computers (word processing)

Job description

Job Location: Duncan Regional Hospital, Inc - Duncan, OK 73533. Position Type: Full Time. Education Level: High School. Travel Percentage: None. Job Shift: Varies. Job Category: Laboratory. Paired with the Lab Director, the Phlebotomist/Clerk II is responsible for all duties listed on the Phlebotomist/Clerk I job description and eligible for advanced duties, ensuring specimens are collected and processed accurately and efficiently in the Main Laboratory and AOS (DRH Outpatient).

Responsibilities

• Perform phlebotomy, including pediatric and geriatric, and be confident and well-versed with difficult veins.
• Greet customers appropriately, treating all customers in a professional courteous manner.
• Apply DRH Standards of Behavior and exhibit behaviors consistent with DRH core values.
• Maintain proficiency with specimen collection and phlebotomy techniques.
• Assist the Phlebotomy Team to ensure an accurate and efficient workflow.
• Monitor supply inventory and notify the Lead Phlebotomist or Pre-Analytical Specialist of any low stock.
• Assist with difficult draws and other difficult situations.
• Work closely with all Phlebotomists to assist in training new Phlebotomists, processing all specimens, venipuncture and capillary blood draws.
• Provide troubleshooting to phlebotomy team members in the area of specimen collection and call for assistance if they are unsure how to proceed.
• Advanced duties include identifying collection problem resolution needs and following through until the problem is resolved or turned over to a more experienced leader.
• Regular attendance and punctuality for scheduled shifts.
• Appropriately adapt assessment, treatment, and/or care methods to accommodate the physical, cultural, age‑specific, and other developmental needs of each person served.
• Maintain professional and technical knowledge through continuing education opportunities, including internal and external educational offerings.
• Adhere to safety protocols at all times.
• Meet all required conditions of employment, including required vaccinations.
• Perform respirator and fit testing and other required testing for airborne infectious diseases, droplet producing procedures, or any caustic chemicals.
• Implement DRH Standards of Behavior and exhibit behaviors consistent with DRH core values.
• Perform other related duties as assigned.

Qualifications

• Communication skills including fluency in oral and written English.
• Basic computer skills with information technology associated with the position, including familiarity with sending/receiving email, related software, and use of Electronic Health Record (EHR) information tools.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to remain flexible to quickly adapt to emergent or urgent situations.
• Ability to adapt procedures, processes, tools, equipment, and techniques to accomplish the requirements of the position.
• Excellent customer service skills in line with DRH Health Service Standards.
• Capable of using effective oral and written communication skills, presenting information and ideas clearly.
• Excellent problem‑solving skills, able to organize and prioritize time and workload.
• Strong attention to detail, precision, and commitment to accuracy.
• Proficient use of computers, including word processing.
• Excellent phlebotomy skills to include pediatric and geriatric.
• High school diploma or equivalent; at least 2 years of experience in phlebotomy; at least 2 years in a healthcare‑related field or medical practice.
• Some knowledge of medical terminology required.
• Self‑motivated candidate with skill with computers, telephone etiquette, interpersonal relations, and able to multitask.
• Ability to communicate, establish and maintain an effective working relationship with supervisors/leadership team, team members, and patients.
• Demonstrated leadership skills and willingness to assist others daily.
• Completion of a clinical training program preferred.
• Phlebotomy certification preferred.

Safety‑Sensitive Position

This is a “Safety‑Sensitive” Position. Applicants for this position cannot test positive in pre‑employment drug tests (or any drug tests administered after employment begins) for the presence of THC, a psychoactive component of cannabis, even if they possess a valid medical marijuana card or are legally authorized to use and consume marijuana. Team members in “Safety‑Sensitive” positions are not permitted to test positive for THC in any pre‑employment or post‑employment drug test. This information is provided as a resource to the application process, and does not request disclosure of personal medical information. All applicants should direct questions regarding this disclaimer to a member of Human Resources.

Vaccinations and Exemptions

Vaccinations are required per DRH policy. Medical and Religious exemptions are available upon request.

Condition of Employment

Respirator and fit testing will be performed on all team members at risk for exposure to airborne infectious diseases, droplet producing procedures, or any caustic chemicals. A current valid driver’s license and automobile liability insurance must be maintained for positions requiring travel.